Jacinta Cunningham

Experience

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  MSC Mediterranean Shipping Company

  Feb 2008 - Jul 2010

  National Senior HR Advisor

  In this role, I provided strategic and tactical HR advice, training and support across Australia and New Zealand for 370+ employees.Role included:► HR strategy development in collaboration with management team► HR policies & procedures – development and implementation► Learning & development - Australia and New Zealand for 370+ employees► Recruitment► Workforce planning► Competency and skills assessments to identify training requirements► Organisational development► Coaching & mentoring teams► Employee and industrial relations► Leadership development► Facilitating psychometric testing and 360 feedback► Team leadership - administrator, payroll officer and QA officerHighlights:● Staff and leadership development with design and delivery of workshops for staff – from frontline through to Executive leaders (MSC Leadership/Stewardship program)● Coaching and training in the Coach U ‘Coaching Clinic Program for Leaders● Establishment of the Competency Recognition Program in partnership with Central TAFE to recognise competencies achieved on the job, engage employees and provide a solid foundation for career development planning● Founding the MSC employee monthly reward and recognition program● Workshop facilitation for problematic teams with chronic leadership and communication issues, utilising psychometric tools to support dialogue, build trust and improve communication and employee retention Show less

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  John Holland

  Jul 2010 - Nov 2011

  Learning & Development Advisor - Western Region

  In this role, I was responsible for designing and executing the learning & development strategy for the Western Region (1700+ employees) with a focus on Induction, graduate program management, and front-line leadership development support.Role included:► Learning & development – design and execution of strategy and tactical plans► Corporate induction programs► Employee onboarding► Competency and skills assessments to identify training requirements► Workforce planning► Organisational development► Safety training for high volumes of domestic and international recruits with a “Zero Harm” ethos► Design and implementation of engaging training programs to cultivate employee capabilities and skills► Incorporation of technology to revolutionise online learning & development► Comprehensive risk management assessments associated with site management► Introduction of new Performance Management System (with executive support)► RTO management for accredited training – including contract negotiation and management Highlights:● Improved and expedited the employee onboarding process, preparing large volumes of domestic and international recruits with a “Zero Harm” ethos in line with legislative training requirements● Leadership and growth of the National Graduate Recruitment Program, to increase program participation through proactive and strategic communication initiatives● Capitalising on a previously unidentified Construction Training fund, to achieve significant savings on the Front-Line Management Program● Development and deployment of a standardised training matrix, encompassing the annual training calendar and corporate training needs, to enable greater transparency, accountability and project milestone tracking● Development of John Holland Front Line leadership program● Development and coordination of national graduate development framework/program Show less

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  Rio Tinto (Argyle Diamond Mine)

  Nov 2011 - Nov 2012

  Training & Development Advisor - Underground Readiness Team

  In this role, I developed a robust training & development framework focused on safety to support the transition of employees from open cut to underground block cave mining. Role included:► Team leadership – training & development team► Training framework development - focused on safety► Employee training program development► Development and execution of training design principles and guidelines► Development and implementation of innovative, engaging, and interactive training programs including templates, scorecards, and workshops► Innovative leading-edge program design using 3D vehicle simulation pods, hands free instruction tools, and a physical simulation training ground► Job skills analysis and TNA workshops► Collation and analysis of workshop data to identify priority learning areas► Key stakeholder liaison to develop legislative compliant training modulesHighlights:Design and coordination of three-month interstate block cave mining training secondment for 18 employees● Deployment of a heavy vehicle simulator to create simulated mine environment with related training programs, marketing activities and overall coordination of supporting resources● Lobbying and securing New Work Skills Development funding so operators migrating to the underground mine could obtain a nationally recognised Certificate III qualification● Improved organisational efficiency through various strategies including migrating observational assessments from a labour intensive, paper-based procedure to utilise tablets (reducing paper wastage)● Supporting HR to establish an assessment centre for local indigenous recruits Show less

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  RAC WA

  Nov 2012 - Dec 2015

  Learning & Development Manager - Motoring

  In this role, I managed comprehensive learning & development programs for 400+ employees to create an agile customer focused workforce. Work focused on building leadership capability, and reskilling/upskilling employees in response to organisational structural change and changing market needs.Role included:► Team leadership – four trainers and administrator► Learning & development► Employee skills and capability improvement► Organisation wide leadership development - to improve management techniques and communication skills► Organisational standards development including overarching competency framework to benchmark individual performance and behaviour► e-Learning projects to support compliance and technical training► Apprenticeship and traineeship programs and related mentor training► Cultural change programs► Role specific training matrices► Orientation and induction training► Driving increased utilisation of the Learning Management System (LMS)► Change management for positive culture initiatives that embodied best practice ADKAR principles► Contract negotiation and management with external training providersHighlights:● Design and delivery of a health and safety program which improved workplace safety and compliance● Creation and implementation (in consultation) of an organisational-wide 70:20:10 L&D strategy to engage employees and improve capabilities● Execution of a 360-degree survey to improve leadership capabilities, communication and engagement – included coaching to achieve individually targeted development plans, with increased feedback, ownership and accountability● Running the Perth Learning Professionals (PLP) 2014 Summit● Business partnering to establish training cost schedules, accurate forecasting and budgeting for employee development● Business case preparation, securing funding, and project management of new automotive workshop training and e-Learning facility Show less

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  Department of Transport, Western Australia

  Jan 2016 - Aug 2017

  Organisational Development Consultant

  In this role, I led and managed OD/HR projects and initiatives for DoT’s1500+ staff. My work included implementation of organisational change to build leadership capability and develop a diverse and inclusive high performing workforce.Role included:► Training & development – standard and bespoke programs► OD change management► Leadership development, coaching and mentoring► Culture and values program► Performance partnership program► Workforce planning► Diversity initiatives► Succession planning and capability planning► Training & development – workshop facilitation and one-on-one coaching ► HRM policy and procedure development and implementation in consultation with other parts of People and Organisational Development department► Strategic planning ► Representative in working groups focused on reconciliation, disability access and inclusion, and substantive equalityHighlights:● Consulting with managers to analyse, clarify and identify needs – with subsequent preparation of clear, compelling business cases and OD proposals● Spearheading the re-development of the leadership program to address strategic leadership capabilities● Adopting contemporary 70:20:10 and blended delivery methodology● Overseeing procurement of an RTO facility to deliver Certificate IV in Leadership & Management (with 56 leaders completing the program and evaluations indicating successful transfer of learning on the job and improved leadership performance● Creation of engaging micro learning resources on company values and the performance management program● Consultation, development and implementation of the Diversity Plan 2016 - 2020 (in compliance with legislation)● Leading OD consultant for the Performance Management Enhancement Strategy – resulting in high satisfaction reports amongst employees and managers and 97% compliance Show less

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  Downer

  Sept 2017 - Feb 2019

  In this role, I led strategic organisational development to ensure business performance against key priorities outlined in the OD and Change Plan. I also led the talent team and guided them to apply thought leadership and strategy to support talent attraction, retention and development initiatives across the group.Role included:► Strategic organisational development and leadership► OD change management► Team leadership► Coaching and mentoring► Talent attraction, talent retention, and talent development initiatives across the group► Graduate program development and execution to ensure high performing graduates with advanced career trajectories► Graduate recruitment campaigns► Development of talent pipelines► Succession planning with senior stakeholders► Learning & development – content and execution► Business partneringHighlights:● Development and delivery of quarterly development workshops on: Managing Self, Emotional Intelligence, Courageous Conversations, Negotiation and Problem Solving● Graduate attraction and recruitment initiatives (Finance and Engineering) – including development of the learning & development framework to support success and expedite career progression● Management and facilitation of the Emerging Leaders Program - 3 x 2 day workshops over 12 months in 3 states● Development and implementation of a structured executive mentoring program with a focus on diversity (50% female mentor/mentee representation) Show less In this role, I designed and developed end-to-end organisational development solutions and evaluated their effectiveness and impact for Downer’s 30,000 staff. Initiatives encompassed all methods of learning and development including: formal, informal, on the job, technology assisted, mentoring and coaching.Role included:► Design, delivery, and evaluation of organisational development solutions► Learning & development needs analysis► Career coaching► Succession planning► Workshop design and facilitation► Learning framework development► Learning & development - formal, informal, on the job, virtual and technology assisted, mentoring and coaching► Design and development of strategic capability initiatives► Learning design (including assessment)► Change management and communications plansHighlights:● Successful leadership of the consultation process, development and implementation of Downer’s online safety induction program, including scripting and filming real-life scenarios to support learning● Delivery of ‘Supervisor Achieving Zero Harm’ Train the Trainer to General Managers● Facilitation of a Capability Framework Scoping Workshop with the Project Management Office (PMO) and Senior Engineering Managers to successfully identify critical roles and associated competencies - this formed the beginning of a career pathways framework ● Facilitation and provision of coaching to emerging leaders as part of Downer’s Young Professionals program Show less

  • Talent Manager

    Jun 2018 - Feb 2019

  • Capability Specialist

    Sept 2017 - Jun 2018
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  The Royal Melbourne Hospital & NorthWestern Mental Health

  Feb 2019 - Jan 2021

  HR Business Partner – Safety Culture Lead

  In this role, I lead the ongoing development of vision and strategy for Melbourne Health’s Safety Culture, while building leadership capability to ensure a positive and engaged safety culture.Role includes:► Design and leadership of safety culture initiatives► Evaluation, review, and continuous improvements to safety culture strategy► Leadership development► Fostering team psychological safety► Building employee competence and confidence to speak up for health & safety► Partnering with the corporate communications team to develop innovative ways to enhance employee engagement and active participation in Melbourne Health’s Safety CultureHighlights: ● Development and implementation of the Safety Champion Recruitment Strategy which drove significant network growth from 15 to 164 Safety Champions in 12 months● Creation of innovative and engaging video communications for social media (which attracted thousands of views) ● As an active member of the RAP Working Group - consultation with Aboriginal employees to develop the MH Aboriginal Employment Plan 2019-2021● Instrumental in engaging an Aboriginal Business Trainee within the P&C team● Successful development of HR business partner skills and capabilities in coaching others● Facilitation of Feedback Mastery workshops with Preceptors and Peers Support Officers● Building confidence in team members to speak up about safety concerns● Supporting the Wellbeing and Safety Team to deliver team training linking safety culture, wellbeing and psychological safety to enhance team performance and patient outcomes● Coordination of Melbourne Health’s partnership with Holmesglen Institute and The Royal Children’s Hospital● Implementation of the Integrated Practical Placement Program (IPP) to help improve employment outcomes of young adults with disabilities● Rapid adoption and deployment of virtual learning in response to Covid-19 Show less

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  Australian Red Cross Lifeblood

  Jan 2021 - now

  Training and Change Manager

  In this role I am responsible for identifying the Manufacturing and Quality Division’s current and future skill needs and change management approach to deliver the Division’s Vision 2023.

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  Amana Living

  May 2024 - now

  Learning and Organisational Development Manager