Anish Philipose

Experience

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  TimeNet Solutions Pvt Ltd

  Mar 2001 - Jun 2004

  Network Engineer / Cisco certification trainer

  • Primarily responsible for training resources in Cisco based certifications.• Conducted technical presentations in various institutions including IEEE Trivandrum chapter.• Managed and supported Cisco routers and switches infrastructure for the group • Worked on multiple Cisco router installation projects with various clients of the company.• Actively involved in various marketing campaigns for the group and represented the company in various forums.

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  NeST Information Technologies Pvt Ltd

  Sept 2004 - Nov 2004

  Network Engineer

  • Managed and supported the company network/server infrastructure.• Responsible for service desk and incident management.• Resolved various IT infrastructure related issues.

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  Wipro Limited

  Nov 2004 - Nov 2005

  Technical Lead - Network Operations

  • Tech Lead / Operations Manager for an Indian nationalized bank NOC, lead a diverse national team of employees and contractors.• Consistently maintained network uptime as specified in the Service Level Agreement.• Handled service desk incident management and problem and operations management during the same period. • Managed 24/7 shift operations• Delivered high quality service and act as an interface between the company and the customers.• Second level technical escalation for the National Network Infrastructure of the customer.• Managed Cisco routers & Switches. Maintain and troubleshoot the network.• Managed Cisco Works, ACS, Call manager, monitor network for security with sniffer tools like Ether Real Show less

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  Bank of America

  Nov 2005 - now

  Assistant Vice President - Technology Manager

  • Working as an offshore delivery manager/ Agile Engagement Lead for Performance Engineering team for Wealth Management, Mortgage and Client facing technology groups. Lead agile transformation for the performance testing wealth management group.• Experience in leading diverse technology teams like Performance testing, Network/load balancers, Windows infrastructure and Mainframe test region support group etc.• Proven track record in growing and leading high performing teams consisting of full time employees, consultants across geographies through mentoring, hiring, and creating development plans/opportunities for the associates.• Understand business requirements, formulate functional/technical solutions and develop project budgets.• Management of business client relationships to ensure performance levels are established, proper support is provided and needs are satisfied in a responsive manner.• Proactively managing financial, regulatory and operational risks. Show less