Ashraf Hasan

Experience

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  2K Architects Planners Engineers

  Feb 2004 - Jun 2018

  IT Manager

   Working under ISO 9001:2008 to ensure correct implementation of the IT related items of the QMS Quality Management System.  Managing Microsoft network servers (Active Directory, IIS, DHCP, DNS and Exchange). Managing HP open view data protector V.6 (backup and restore), using HP storage works MSL 6000 tape backup library. Managing HP StorageWorks Command View EVA using EVA 4000 Storage Area Network. Managing HP EVA fiber switches (4 GB brocade Series). Managing Cyberoam hardware appliance (Web and Application Filter, Intrusion Prevention System (IPS), Gateway Anti-Virus, Gateway Anti-Spam, Outbound and inbound Spam Protection.  Managing Social Networks channels (Facebook Page, LinkedIn, Instagram and Twitter).  Managing the back end company website through Word Press control panel.  Managing Microsoft office 365, Exchange and Skype for Business.  Managing SMS server (System Management Server). Managing HP Procurve manager (Centralize HO switches management application).  Managing Acronis® Backup & Recovery for disaster recovery and data protection.  Help solving computers, workstations, and printer’s problems, including diagnosis, hardware repair, network problems and application assistance. Installing and troubleshooting Autodesk Product (AutoCAD 2017, Revit 2016, 3D Max 2015) Adobe (Photoshop, illustrator, InDesign) Microsoft operating system (Windows 10,8.1,7, XP)Microsoft Office 2013/2016. Managing Digital Video Recording system (DVR) and alarm system.  Managing Call Pilot software for NORTEL IP’s telephones, NORTEL PBX ProComm Plus.  Managing VPN connection (Virtual Privet Network) & FTP (File Transfer Protocols). Managing production equipment’s (Plotters, photocopiers, laser & inkjet printers) Managing Kaspersky Antivirus Administration Kit & Bitdefender.  Managing the server room components (UPS, Air-condition, Firefighting system FM200). Show less

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  دار العمران

  Jun 2019 - now

  Information Technology Manager

   Managing & administration low current IT infrastructure equipment’s (switches, UPS, CCTV, AC, Avay IP phones. Linksys business edition access points, Projectors, Printers, All in One production, Plotters.  Managing & administration physical & virtual servers, data center, Fortinet firewalls, UPS, Synology & QNAP disk stations, Symantec AV Server, Dropbox for Business, Office 365 with Exchange online.  Managing IT teams’ tasks and providing IT reports to the top management.  Preparing IT developments studies, managing IT suppliers’ quotations.  Providing IT help desk for end users and remote users.  Responsible for delivering IT projects against agreed scope, budget, schedule & customer expectations. Doing this whilst supervising, directing & motivating teams of multi-discipline contractors & employees. Managing and directing the efforts of IT Operations by designing & developing the required polices Maintaining documentation of changes regarding users, functions & systems Working with Business partners across IT architecture & facilities and brand operation to improved and streamline technology and support.  Led business teams from engineering, finance and operations to define requirements. And analytical process for management.  Developed and implemented technology initiatives and trainings to improve staff productivity through two-hours workshop on weekly basis.  Directing the design, migration and implementation of IT services to a virtualized cloud environment allowing for the economics of scale, reduce cost on infrastructure and improved accessibility.  Managing and administration office 365 -exchange online.  Managing and administration Kaspersky Endpoint Cloud – Office 365 protection.  Managing and administration FortiGate firewall – VPN connection. Show less