Andrew Johnson

Experience

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  Casa Laguna Inn & Spa

  Nov 2006 - Jun 2008

  Night Auditor & Front Desk

  Reconciled and audited credit card charges, processed incoming and outgoing guest paperwork,and answered phones and e-mails to manage bookings, address guest concerns, and schedule spa appointments. Processed weekly contract payroll for massage therapists. Developed forecast and historical analyses to determine effective seasonal pricing and occupancy rates. Ensured that pricing accurately reflected in all external locations and adjust rates to meet occupancy goals.Served as manager overseeing the 22-room boutique inn as the only employee on property overnight. Checked in late arrivals, processed early morning checkouts, and prepared breakfast materials and coffee each morning. Show less

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  The Walt Disney Company

  Feb 2008 - Mar 2010

  Working Lead Supervisor - Disneyland

  Managed ticket booths including reconciliation of $500,000+ in sales in a given shift and reconciled receipts and analyzed discrepancies as needed.• Coached and mentored park operations cast members and pioneered department initiatives.• Effectively led teams of cast members to ensure safe operation and efficient completion of tasks.Created plans for guest control needs and partnered with key leaders to ensure safe, smooth operation during heavy guest flow times and seasonal events. Developed key partnerships with other LOBs to ensure efficient and effective Main Entrance operations. Show less

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  Target

  Mar 2010 - Jun 2010

  Executive Team Lead - Asset Protection

  Led department of four asset protection team members in auditing high value merchandise, protection practices, and inventory security.• Trained in non-violent restraint and de-escalation confrontation techniques. Trained in investigative technique and case building strategy.• Monitored video surveillance and live store guests to ensure security of merchandise.Partnered with department leaders to ensure proper security protocol was in place and being adhered to with proper safeguards in place. Show less

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  The Walt Disney Company

  Oct 2010 - Jul 2011

  Attractions Working Lead - Disney's California Adventure

  Developed partnerships with other LOBs to ensure efficient and effective Attraction operations. Demonstrated strong leadership skills with park operations cast members and proactively mentored and developed peers. Effectively led teams of cast members to ensure safe operation and efficient completion of tasks. Oversaw safety for attractions and monitored CDS and scheduling to ensure proper staffing.

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  Lincoln Property Company

  Aug 2011 - Aug 2012

  Assistant Property Manager

  Supported Business Property Manager and oversaw make-ready and leasing teams. Consistently met and exceeded rent collection metric goals and make-ready metrics for apartment turn-over. Maintained 95% or more property occupancy at all times. Exemplary ratings on guest service shops and frequently led the property in confirmed leases. Answered phones, greeted and toured guests, and responded to e-mails from apartment locators and prospective residents. Planned and implemented special events for residents and apartment locator partners.Completed lease paperwork and signed with clients and utlized Yardi to ensure proper rent rates, work orders, and other key information was accurate. Show less

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  Urban Thrift LLC

  Jan 2012 - Jan 2015

  Co-Owner

  Strategically designed and launched a secondhand store from initial concept including capital raising, formation, filing and real estate negotiations.• Managed financial and organizational responsibilities of the business dramatically growing first year revenue 500% from $36k to $180k by year three. • Balanced pricing structure, assessed and sourced inventory flow, controlled and analyzed income and expenses to meet budget and growth goals. Created new pricing system that increased basket size by 50% and moved 235% more units monthly.Implemented creative and varied marketing strategies to grow business channels and partnered with community efforts to develop key external stakeholders and drive traffic and business.• Innovated a low-cost inventory funnel through local organizations and marketing campaigns.• Developed numerous online business channels (website, Facebook, eBay) to grow market share and streamline resale processes while maximizing income. Realized 30% additional revenue outside of in-store sales and increased profit on specific, identified products by an average of 450%.Served as Human Resources department including schedule optimization, salary and compensation decisions, and payroll and personnel management. Show less

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  Richardson Independent School District

  Aug 2012 - Mar 2018

  Library & Technology Educator | Instructional Coach | Teacher

  LibraryCoordinate and curate media selections for campus of 2700+ students and 260+ staff and faculty to ensure high interest, relevant materials are available. Manage budget and staff of two additional aides. Partner in planning and design of research and other lessons and co-teach when needed. Troubleshoot and intake student Chromebook devices to ensure proper, timely repair and ensure that student technology is consistently working or replaced.Instructional CoachConsult with principals and peers to assist 175+ teachers in identifying areas for growth in classrooms and work with campus and district departmental teams and key leaders to determine content strategies. Provide creative insight on multiple committees within the district as well as on campus and partner with Instructional Leadership Team as a consultant to assist with district and campus initiatives. Technology guru, collaborative learning specialist, management trainer, and instructional strategist supporting teacher classroom initiatives and campus objectives.• Synthesize learning presentations and frameworks for use in professional development sessions both at the campus and district level• Analyze data trends to determine actionable instructional changes and act as an influencer to implement learning strategies that impact student successRecruit and interview qualified candidates for openings at the campus level including teachers, administrators, and support staff as a function of human resources utilizing ATS systems and district staff profiles.TeacherTeach freshman on-level and PreAP English courses. Communicate with parents and stakeholders to address student concerns. Establish classroom management expectations and policies to ensure student success. Participate in PLC to coordinate efforts with other department teachers and leaders and ensure that standards and tested content are addressed and mastered. Write curriculum with district team and assist on committees as assigned. Show less

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  Frontrunner Comics

  Apr 2015 - Jun 2018

  Owner

  Established key vendor agreements to gain access to product lines to bolster sales and client retention. Balanced pricing structure, assessed inventory flow, controlled and analyzed income and expenses to meet budget and growth goals. Implemented creative and varied marketing strategies to grow business channels and partnered with the community to develop key external stakeholders.• Capitalized on numerous online business channels to grow market share and streamline sales.• Developed e-commerce site as a partnered channel including Facebook Store, Pinterest Buyable pins, and additional online marketing channels. Implemented product upload process that expedited inventory input by 60%.Served as Human Resources for purposes of hiring, firing, and establishing compensation for employees. Show less

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  Lincoln Property Company

  Mar 2018 - Nov 2020

  Sr. Assistant Property Manager

  Responsible for resident accounts on an 1800-unit multi-phase community. Oversee team of assistant managers and assist with payables, collections, turns, renewals, retention and resident services. Collection of $2m monthly in rent in addition to past resident account collections.

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  Globetrotter Trips

  Mar 2019 - now

  Owner
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  Selle Holdings LLC

  Aug 2020 - now

  Customer Service Specialist

  Provide exemplary remote customer service support functions for a multi-brand Amazon seller. Address customer concerns and provide speedy solutions to various issues relating to orders, installation and use of products.

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  Essex Property Trust

  Nov 2020 - Jul 2021

  Assistant Community Manager
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  Target

  Aug 2021 - Jul 2022

  Executive Team Lead General Merchandise

  Manage the day-to-day general merchandise sales floor operations and in-store fulfillment team in a 3-story City Target location. Lead a team of 20+ sales floor and fulfillment team members responsible for the guest shopping experience including in-stocks, price accuracy, sales floor presentation and overall inventory control for a department grossing $20 million annually. Manage, schedule and hire and develop team members to ensure smooth operations and optimal guest service.

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  The LEGO Group

  Jul 2022 - Jun 2023

  Assistant Store Manager
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  Lincoln Property Company

  Jun 2023 - Sept 2023

  Accounts Payable Manager

  Coordinate payment to vendors for services rendered at the community.Code and process invoices, request and send out checks, manage payment process.

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  Willow Bridge Property Company

  Jun 2023 - now

  Oversee operations of 2,500 units across 3 properties with gross revenue of $50mil+Manage staff of 50+ personnel from various departments and ensure efficacy in role.Active in full spectrum of property operations from capital expenditures, procurement, accounts payable, payroll and staffing, and financial reporting and budget preparation.Oversight of large-scale capital improvement and unit renovations.

  • Sr Business Manager

    Sept 2023 - now

  • Accounts Payable Manager

    Jun 2023 - Sept 2023