David B.

Experience

• 

  Housing Answers UK

  Jan 2005 - Jan 2011

  Self Employed

  As Self-employed Business Owner – Property Lettings, Maintenance, and Refurbishment:I directed execution of overall aspects of property maintenance and refurbishment and led a team of skilled staff along with delivering regular staff training to ensure enhanced professional and business development. I upheld responsibility of sourcing landlords and tenants along with delivering general maintenance services, conducting viewings, and creating letting agreements for signature. I created and serviced necessary statutory notices whilst, assuring overall adherence to several legislative requirements. I headed monthly rent collections, addressed any emergencies on 24/7 basis, and ensured timely resolution of issues. I conducted property inspections for remedial works and assured completion of overall aspects of property maintenance and renovations as well as inspections of premises. Key Achievements:• Oversaw establishment of property management company from scratch to 45 properties on books, generating approximately £30K in management fees alone.• Headed successful development of property renovations and maintenance company with annual turnover of £120K per annum. Show less

• 

  Swissport

  Apr 2011 - Nov 2018

  Ramp and Baghall Team Operations Manager

  As Airside Duty Manager / Team Operations ManagerI oversaw integration of compliant health and safety culture across Ramp and Bag Hall operations as well as headed overall aspects of shift performance. I headed optimal execution of daily Ramp and Bag Hall as well as de-icing operations and front of house night shift activities. I liaised, maintained and strengthened relationships with all key internal and external stakeholders, including Customer Airlines and Central Airport Management. I evaluated ongoing progress against financial and operational plans to ensure attainment of targets, or addressed shortfalls by conducting reliable root cause analysis. I conducted various Human Resources functions, including conducting disciplinary, grievance, absence management, staff appraisals, and one to ones.Key Achievements:• Achieved a major reduction of approximately two thousand annual man hours and improvement in information accessibility by 75% by directing execution of new information capture and delivery system.• Directed team of over 300 staff members across three terminals and across several departments over foot print of an international airport.• Exceeded time performance KPI by 98% OTP and audit KPI’s with over 100% completion.• Acted as key contributor in initiation, and as part of a larger group investigating into an incident, costing approximately £10M. Show less

• 

  Nictel (UK) Limited

  Dec 2018 - now

  Operations Manager

  As an Operations Manager:I efficiently managed a wide-range of key functions accredited by exceptional organisational insight and technical expertise to secure a resilient and sustainable manufacturing growth. Oversight and management of all overall operational activities, including production, order processing, and dispatch. I consistently maintained resource outputs within a set budget, monitoring performance levels on a daily basis, and performing strategic analysis and research to aid in optimum delivery of performance standards. I headed execution of various key processes, including conducting return work interviews and welfare meetings as well as the implementation of disciplinary and grievance procedures.Key Achievements:• Directed incorporation and maintenance of a compliant culture and driving continuous improvement whilst, ensuring complete adherence to health and safety standards.• Managed and ensured timely resolution of ER issues whilst, assuring continuous maintenance of robust systems and controls.• Reduced lost hours by 780hr annually by directing implementation of time and attendance management system. • Enhanced production by 44% to meet increasing demand and stock availability. • Costed diversification into hand sanitiser to provide below market retail price. Show less