Mutlu Canatan

Experience

• 

  Birim Bilgi Teknolojileri

  Sept 2006 - Sept 2009

  Deputy Database Team Manager

  Managing database team consist 8 members

• 

  Metod IT Academy

  Sept 2009 - May 2014

  Database Team Manager , Oracle Instructor

  Managing Metod IT consultancy services and working as an Oracle Approved instructor in Metod Oracle Academy.

• 

  Oracle

  May 2014 - now

  Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. Establishing and maintaining a delivery governance model with the Customer at the operational, management and executive levels, as applicable. As the Customer’s primary point of contact for the delivery of the Oracle services contract, TAMs maintain relationships with Customer stakeholders, understanding and aligning their objectives and perceptions with the contract scope. Providing technical guidance and assistance,alternative workarounds to technical problems, proactive technical advises to avoid possible future issues with key customers

  • Senior Principal Solutions Specialist Engineer

    Nov 2021 - now

  • Senior Principal Technical Account Manager , ACS

    Sept 2018 - Nov 2021

  • Principal Advanced Support Engineer , ACS

    May 2014 - Sept 2018