Waqas Bashir

Experience

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  National Silk Mills

  Jan 2003 - Jan 2006

  Network Administrator

  Network AdministratorInstallation and configuration of Win 2K Family Servers.Installation and configuration of Active Directory Services.Configuration of DNS servers and configuration of DFS.Troubleshooting of LAN Environment.Installation, configuration and troubleshooting of WEBSERVER with multiple web sites.Administration of proxy and Exchange Server.Technical support to the staff of over 80 users.

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  Habib Bank Limited

  Jan 2006 - Feb 2008

  System Adminstrator

  I worked with HABIB BANK LIMITED in Regional Head Quarter Faisalabad city as (System Administrator) in MIS-Simex Department working as a Manager-Field support Engineers.Setup connectivity with wireless devices such as wireless bridges.Managing Information systemConfiguration and troubleshooting of VPN`s Servers.Installation of new remote sites

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  Interactive Group Of Companies

  Mar 2008 - Jul 2021

  MSExchang, Virtualization, and Active Directory Administration- Develop, implement, and monitor server security strategy.- Performed regular server testing and documented results in reports.- Monitor server performance, Server logs analysis, and implementation of software updates if required.- Responsible for server hardening & patch management.- Plan a backup strategy and have the experience to perform server migration.- Manage file-sharing permissions to monitor mailbox quotas/space and check where the email has stuck and made sure that the email reaches its destination.- Ensured the smooth operation of Exchange Email servers.- Plan and deployment of VMware infrastructure for many projects.- Evaluate industry trends and assist in implementing standards and best practices.- Responsible for proactively designing and installing upgrades, releases, and patches and responsible for updating the drivers, servers, and firmware with newer technology.- Conduct virtual infrastructure capacity forecast and health assessments and update all the stakeholders accordingly.- Improve resource allocation on the virtual platform by proposing various usage optimizations.- Monitor system events to ensure health, maximum system availability, and service quality.- Deployed several VMs from Templates and customized their configurations as needed.- Work with Forests and Domains; Restructuring Forest and Renaming Domains.- Maintains the Group Policy infrastructure based on the policies and guidelines provided.- Assist with implementing solutions for hardware and software. Implement common preventive maintenance practices for hardware and software.- Administers Users, Group, and Computer objects and create Group Policy using Group Policy Management Console.-Troubleshooting and repairing tasks on Active Directory, Windows Server 2000-2019, Domain Controllers, DNS, user authentication, and other operating systems as needed.- Deployment and maintenance of Squid Proxy server. Show less .Installation, Configuration of Microsoft & Linux Platform Services..Installation and Configuration of Redhat Linux servers for Database and middle-ware deployments..Deployment of Thick/Thin Client Setup for more than 2000 users..Experienced in deployment of directory services of Linux & Microsoft..Design and Implementation of DNS, DHCP and NLB services..Design and implementation of RODC, ADC, CDC in single and multiple forests..Implementation of SDN with an emphasis on internal and external threat..Implementation of Microsoft Clustering in different applications..Implementation of application in KIOSK mode through group policies. .Design and Implementation of Hardware and Software RAID..Hands on experience of deploying high end hardware (Chassis Modular 6000, Blade Servers, M Series, .T series Servers, IBM Blade Center). .Extensive Knowledge of Virtualization based technologies (VMware (ESX,ESXI).Extensive experience in securing and hardening operating systems. Show less

  • Senior System Engineer

    Mar 2016 - Jul 2021

  • System Engineer

    Mar 2008 - Jul 2021
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  Afiniti

  Apr 2021 - Dec 2023

  Software Engineer IT
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  Afiniti Software and Solutions

  Sept 2023 - Nov 2024

  Team Lead IT Operations/Services

   Lead and Manage Team: Direct and inspire a team of IT support specialists, ensuring optimal performance and skill utilization. Task Delegation: Strategically assign tasks and projects according to team members’ expertise and current workload to maximize efficiency. Guidance and Mentorship: Provide mentorship and support, fostering professional growth and addressing any challenges faced by team members. Performance Evaluation: Conduct regular performance reviews, offering constructive feedback and development recommendations. Technical Expertise: Offer advanced technical assistance and troubleshoot complex IT issues to ensure rapid resolution. Escalation Management: Act as a key escalation point for unresolved support tickets and intricate technical problems. Process Improvement: Continuously assess and enhance IT support processes to boost efficiency and service quality. Issue Resolution: Ensure prompt and effective resolution of IT support requests to minimize downtime and operational disruptions. Training and Development: Organize and lead training sessions to improve the technical skills and knowledge of IT support staff. Professional Development: Encourage and support ongoing learning and career development for team members. Cross-Functional Collaboration: Collaborate with network operations, system administration, and security teams to address and resolve cross-functional issues. Record Maintenance: Maintain detailed records of support activities, including ticket resolutions and system configurations. Vendor Management: Oversee relationships with third-party vendors and service providers to ensure timely and effective service delivery. Customer-Centric Approach: Ensure that the team delivers solutions aligned with customer needs and expectations, enhancing overall satisfaction. Show less

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  Digit

  Nov 2024 - now

  Technical Manager IT Swift biz Solutions