Datta Deshmukh MIH

Experience

• 

  Hilton Worldwide

  Jan 2007 - Jan 2008

  F&B Associate
• 

  The Connaught

  Jan 2008 - Jan 2009

  Commis waiter

  • Reports to Maitred’hotel, Restaurant manager. Assisting in smooth running of service, ensure restaurant is set up and ready for service. • Serving and explaining food when required. Making coffees, serving with specially selectedchocolates. • Knowledge about the food menu.

• 

  Royal Automobile Club

  Jan 2009 - Mar 2013

  Head Waiter

  In charge of training, supervising, scheduling, and duty assignments of employees. Oversee the running of restaurant; dealing with complaints, making sure guest satisfaction is achieved all the times.Liaising with kitchen for smooth running of service.Maintaining reports regarding sales, stock take including beverage as well as equipment.

• 

  Cabana Indian Tapas

  Oct 2012 - Jul 2013

  Co Founder at Cabana Indian Tapas
• 

  Coworth Park

  Jul 2013 - May 2014

  Head Waiter

  • Report to Restaurant Manager and have responsibility of overlooking restaurant operations.• Managing a team of 18+ staff members, sommeliers& Chef De Rang as well as commis.• Help to ensure the smooth running of all guests’ requirements and Standards of service is always maintained. • To implement policies and systems as required under the guidance of the management

• 

  Royal Automobile Club

  May 2014 - now

  • Increase of 117K revenue YOY on year 1, followed by 69K deficit year 2 however, collective saving of 64.8K by controlling cost, Year 3, 86K ahead of the budget. • Managing payroll effectively by multitasking two departments teams leading to saving of 40.5K in 2017 followed by 64.8K in 2018.• 96.7% of member satisfaction through comments cards and complimentary feedback email.• Consistent score of 90% plus in LQA audits, reaching twice 100% and Level 4 and 5 in emotional intelligence.• Ensuring Health & Safety standards are adhered across the operation with H&S Walkaround process.• Personal development by completing CMI Leadership and Management certification and Level 2 in WSET, appeared for Level 3 last year. • Inspire Manager of the year 2016. Show less • Responsible for overall operation of the restaurant.• Involved in training, recruiting & development of the team. Planning rotas, maintaining holiday calendars and dealing with payroll.• Organising monthly team meetings as well as weekly supervisor meetings.• Dealing with Disciplinary as well as grievance procedures.• Making sure sequence of service is abides all the times and guest satisfaction is achieved all times. To do so identify development needs and plan training plans with supervisors.• Part of the Duty Management team of the club. Show less

  • Food and Beverage Manager

    Jul 2019 - now

  • Restaurant And Bar Manager

    Nov 2016 - Jul 2019

  • Bar and Lounge Manager

    Jul 2016 - Oct 2016

  • Assistant Restaurant Manager

    May 2014 - Jul 2016