Experience

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  Kinds medicals

  May 2012 - Apr 2013

  Pharmacist

  Medicine dispensing.

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  Basavatarakam indo-american cancer hospital

  May 2013 - Jun 2014

  Pharmacist

  In patient pharmacist

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  Callhealth

  Oct 2014 - Jul 2020

  Service delivery manager

  Service delivery manager and BDM at Callhealth services pvt. ltd Manage multiple Vendors across India and make a good relationship for profitable business growth. Handle the complete Operations, Service Delivery of Pan India locations(Drugs @ home Business). Responsible to enhance the business development by implementing my skills and knowledge to achieve a growth in business. Analyze and find out the draw back or loop holes in service delivery process to improve it and put controls. Reconcile the sales report and submit the same on weekly basis to Finance team to release the payments for medicine vendors and Delivery vendors. Encourage vendor pharmacists, L2 pharmacists and delivery team to promote other services to improve business. Work collaborative with Pharmacist team, L2 Pharmacist team, Delivery team, Finance Team & Application Support team for smooth Service Delivery Operations. Resolve issues facing at field level and provide necessary solution to deliver the medicine to the customers. Track monthly performance of vendor pharmacists and provide necessary feedback to improve their performance. Show less

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  Axis clinicals ltd

  Aug 2020 - Sept 2021

  Operations manager
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  Medibuddy

  Aug 2021 - now

  Operations manager