Talk to sales Try for Free
Christine Maquiling

Christine Maquiling

Customer service assistant

Followers of Christine Maquiling223 followers
location of Christine MaquilingSubang Jaya, Selangor, Malaysia

Connect with Christine Maquiling to Send Message

Connect

Connect with Christine Maquiling to Send Message

Connect

  • Timeline

  • About me

    Customer Care Manager at IGT Solutions

  • Education

    • Central Philippine University

      2006 - 2011
      Bachelor of science in tourism Tourism and Travel Services Management

      Activities and Societies: Youth Alive Organization Airlines Industry

    • Central Philippine University

      2006 - 2011
      Bachelor's degree Tourism and Travel Services Marketing Operations

      Activities and Societies: Campus tour guides

  • Experience

    • Airphil expresss

      Jun 2010 - Dec 2012
      Customer service assistant

      Assist passenger for for their flight, it includes check in counter, boarding gate and ticketing.

    • PLDT

      Apr 2013 - May 2014
      Teller supervisor

      I oversee tellers and do the reporting by week and month end.

    • SilkAir

      May 2014 - Jun 2015
      SRA

      Sales and Reservations/Marketing

    • TDCX

      Jan 2016 - Jan 2017
      Customer Service Representative

    • Daythree

      Jan 2017 - Dec 2018
      Quality Assurance Specialist

    • IGT Solutions

      Jun 2020 - now

      • Quality Assurance Team Lead

        Aug 2022 - now

      • Customer Care Manager

        Jun 2020 - Aug 2022

  • Licenses & Certifications

    • Aviation security

      Oct 2014

    • Customer service training

      Oct 2014

    • International English Language Testing System

      Pearson
      May 2023

    • Best Practices for Quality Management (BPQM)

      COPC Inc.
      Jul 2024

    • Employment Act 1995

      Malaysian Institute of Human Resource Management (MIHRM)
      Jun 2024

    • Lean Six Sigma Yellow Belt

      IGT Solutions
      Aug 2024

  • Honors & Awards

    • Awarded to Christine Maquiling
      Above and Beyond- Quality Team Leader IGT Solutions Oct 2023
    • Awarded to Christine Maquiling
      Best Team Leader IGT Solutions Aug 2022 Special Recognition of significant accomplishments in Quarter 2-(2022)
    • Awarded to Christine Maquiling
      Best QA IGT Oct 2019 Best QA-3rd Quarter (2019)
    • Awarded to Christine Maquiling
      Best QA IGT Jul 2019 Best QA-2nd Quarter (2019)
    • Awarded to Christine Maquiling
      Tour guide champion Central philippine University Aug 2008

  • Volunteer Experience

    • University tour guide

      Issued by Central Philippine university on Aug 2006
      Central Philippine universityAssociated with Christine Maquiling