Deep Enrich
Christine maquiling
223 followersTimeline
About me
Customer Care Manager at IGT Solutions
Education
Central philippine university
2006 - 2011Bachelor of science in tourism tourism and travel services managementActivities and Societies: Youth Alive Organization Airlines Industry
Central philippine university
2006 - 2011Bachelor's degree tourism and travel services marketing operationsActivities and Societies: Campus tour guides
Experience
Airphil expresss
Jun 2010 - Dec 2012Customer service assistantAssist passenger for for their flight, it includes check in counter, boarding gate and ticketing.
Pldt
Apr 2013 - May 2014Teller supervisorI oversee tellers and do the reporting by week and month end.
Silkair
May 2014 - Jun 2015SraSales and Reservations/Marketing
Tdcx
Jan 2016 - Jan 2017Customer service representative
Daythree
Jan 2017 - Dec 2018Quality assurance specialist
Igt solutions
Jun 2020 - nowQuality Assurance Team Lead
Aug 2022 - nowCustomer Care Manager
Jun 2020 - Aug 2022
Licenses & Certifications
Aviation security
Oct 2014Customer service training
Oct 2014
International english language testing system
PearsonMay 2023
Best practices for quality management (bpqm)
Copc inc.Jul 2024.webp)
Employment act 1995
Malaysian institute of human resource management (mihrm)Jun 2024
Lean six sigma yellow belt
Igt solutionsAug 2024
Honors & Awards
- Awarded to Christine MaquilingAbove and Beyond- Quality Team Leader IGT Solutions Oct 2023
- Awarded to Christine MaquilingBest Team Leader IGT Solutions Aug 2022 Special Recognition of significant accomplishments in Quarter 2-(2022)
- Awarded to Christine MaquilingBest QA IGT Oct 2019 Best QA-3rd Quarter (2019)
- Awarded to Christine MaquilingBest QA IGT Jul 2019 Best QA-2nd Quarter (2019)
- Awarded to Christine MaquilingTour guide champion Central philippine University Aug 2008
Volunteer Experience
University tour guide
Issued by Central Philippine university on Aug 2006Associated with Christine Maquiling
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