Experience

• 

  Specialties supply

  Jan 1998 - Dec 2008

  Fireplace installer

  installed various types of fireplaces including gas and wood burning fireplaces according to manufacturer specifications and standards.

• 

  Rio grande co.

  Jan 2008 - now

  Manages all aspects of fireplace operations. Tech and sales support for the outside sales team. Manages scheduling and the inside sales team, warehouse, and inventory control. Sets policies and procedures for the install & service department. Works with commercial and residential contractors as well as homeowners, architects, and engineers. Managing and adhering to budget constraints including, inventory, tools, equipment, and personnel. Managed team of field installers. Made all policies and procedures regarding installations. Labor cost analysis. Lead the safety program and quality control. Installation previews, coordinated communications between builders and home owners. Managed the installation schedule. Managed inside sales team, including scheduling, order-to-cash processes, and fulfillment. Technical support for fire place issues and troubleshooting.

  • Fireplace Operations Manager

    Nov 2021 - now

  • Fireplace Installation Manager

    Jan 2008 - Nov 2021