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Piya Roy

Piya Roy

Executive

Followers of Piya Roy88 followers
location of Piya RoyKolkata, West Bengal, India

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  • Timeline

  • About me

    Customer Service Manager at Reliance Jio

  • Education

    • Seth Anandaram Jaipuria College

      -
      12th, WBCHSE Board Arts

    • Welland Gouldsmith School

      -
      10th, ICSE Board

    • Calcutta University, Kolkata

      2004 - 2007
      Bachelor of Arts - BA

  • Experience

    • Reliance Communications

      Sept 2005 - Aug 2009
      Executive

      Worked in Customer Service Delivery in profiles like Quality and Complaint Management

    • Idea Cellular Ltd

      Sept 2009 - Aug 2015
      Senior Executive

      Worked in Customer Service Delivery in profiles like Quality,Automation,CSAT,Mystery Shopping,Training,Onboarding and Vendor management

    • Reliance Jio

      Aug 2015 - now
      Customer Service Manager

      Working as Customer Service Manager in Enterprise Business

  • Licenses & Certifications

    • Lean Six Sigma Green Belt Certification

      Simplilearn
      Oct 2020

    • Lean Six Sigma Black Belt Certification

      Simplilearn
      Feb 2021