Experience

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  The board of pensions of the united methodist church

  Jan 1989 - Jan 1997

  Process owner - it operations

  Responsible for delivery and support of end-user computing solutions.

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  Professional consulting services, inc.

  May 1997 - Oct 2001

  Developed and managed network services sourcing practice. IT project management.

  • Practice Director

    Oct 1999 - Oct 2001

  • Senior Project Manager

    May 1997 - Oct 1999
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  Ge healthcare

  Jan 2002 - Feb 2007

  Built and led teams responsible for deploying clinical information systems in acute and ambulatory settings. Responsible for project management of inpatient medical record implementations. Implementation teams included clinical consultants and technical/integration (HL/7) consultants.

  • Director - Project Management and Clinical Implementation Consulting

    Apr 2003 - Feb 2007

  • Sr. Project Manager

    Jan 2002 - Mar 2003
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  Carefusion

  Feb 2007 - Jul 2014

  Led regional organization responsible for implementation of Pyxis® medication dispensing solutions in the Midwest. Had responsibilities for a $9M operating budget. Responsible for tracking, reporting and delivery of revenue to the business against a regional $125M annual target. Engaged in contract review with team, customer, corporate office and sales. Work with our capital equipment sales teams in pre-sales and post-sales modes. Regularly met w/ customers to review service performance and issue resolution. Show less

  • Vice President, Product Implementation

    May 2012 - Jul 2014

  • Director, Product Implementation

    Feb 2007 - May 2012
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  Medavail technologies inc.

  Aug 2014 - Jun 2017

  Vice president of professional services

  MedAvail Technologies Inc. is a healthcare technology company commercializing a self-service retail pharmacy kiosk solution.Responsible for building and leading the team that implements MedAvail’s retail pharmacy kiosk. The implementation includes defining requirements, building integration, training the client and deploying the solution. Directly involved in the business development process identifying and working new client opportunities. As a member of the senior leadership team I have been engaged in strategic planning and execution activities. Show less

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  Allscripts

  Jun 2017 - Sept 2018

  Avp professional services

  Responsible for all Allscripts product implementations for the Central Region of the United States, generating roughly $8M in revenue against a $12M backlog. Provide leadership to project teams for proper implementation process compliance. Support clients with escalations and requests for services clarification. Collaborate with client and sales on project scope changes and additional service offerings. Product responsibilities include: enterprise inpatient EHR, ambulatory EMR, revenue cycle management and population health solutions. Show less

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  Lirio

  Jan 2019 - now

  Responsible for Client Success, Customer Operations and Enterprise IT. Lirio combines behavioral science and AI to power hyper-personalized health consumer experiences that meaningfully improve outcomes.

  • Sr. Director of Technology Services

    Aug 2023 - now

  • Director of Customer Operations

    Jan 2020 - Nov 2023

  • Director of Project Management

    Jan 2019 - Dec 2019