Experience

• 

  Mcdonald's corporation

  Jul 2007 - May 2014

  Customer care assistant

  I served customers and cleaned the restaurant when required. My responsibility was to give customers the best possible service.

• 

  Randall manor house, gravesend

  Jul 2009 - Aug 2012

  Volunteer archaeologist

  I move tools too and from the site as well as participate in the digging itself.

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  Royal museum and art gallery, canterbury

  Aug 2012 - May 2014

  Volunteer curator

  I gave people tours and occasionally helped out with the curatorial (behind the scenes duties) of the museum.

• 

  Franciscan international study centre

  Aug 2012 - May 2014

  Volunteer librarian

  I archived all the periodicals and back datedthe current periodicals and I liaised with publishers to supply new publications. I also did general admin duties.

• 

  Personaltutors.co.uk

  Aug 2013 - Jun 2016

  Personal tutor

  I taught up to A-level History.

• 

  Be web responsive ltd

  Feb 2014 - May 2014

  Lead marketing officer

  I lead a team of 6-7 people in marketing the company and I also have a role training those whom I work with.

• 

  Uk ministry of justice

  May 2014 - Mar 2018

  Administrative officer

  I was trained as Post Officer. The day to day of this role included visiting the wings, collecting complaints, organising post, chapel administrative duties and ensuring up to date accounts of the franking machine.I then moved to be a Visits Booking OfficerI was trained as a Visits Booking Team member. My every day duties were using a bespoke data entry system to book in visits for people and general admin duties in the Visits Booking Team. The team that I was a part of is quoted by government inspectors as being of the highest calibre in the country as we are consistently polite, attentive to detail and go above and beyond the call of duty. Show less

• 

  Pickfords

  Mar 2018 - Oct 2019

  Move manager

  I worked with Pickfords as a Move Manager, handling both domestic and international moves. We used a bespoke data system to create quotes for customers. I also had begun to move into a more sales based position whereby I would create quotes for customers. I was also trained in international moving and logistics.

• 

  Hays

  Oct 2019 - May 2021

  Consultant

  Hays are experts in the industry at recruiting qualified, professional and skilled people worldwide.We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. Our deep expertise across a wide spectrum of specialised industries and professions makes us unparalleled recruiters in the world of work.Please feel free to contact me for a confidential conversation about how I can help to progress your career, or indeed recruit a first class member to join your team.Specialties: Procurement Show less

• 

  Fd platinum

  May 2021 - Oct 2024

  Day to day: Schedule all deliveries/collections throughout the UK business. This includes all imports,exports or other work on Luton vans/trucks. Schedule trucking to and from Europe. Help to raise GMRs and ensure all trucks have thecorrect customs information. Create full delivery routes for all import deliveries to the UK, manually and enter them onto thetwo planners. Liaise with trucking partners/internal truckers to create routes for European trucks. Assign all crews to jobs and ensure the schedules are sent out every week. Book in imports containers for delivery to the warehouse or to site. Book in export containers for delivery to site or to third parties. Reports generated for higher management. General administration duties such as printing crew documents and ensuring that the crewsreturn these to office staff in the correct fashion and in quick order. Point of contact for crews on any jobs for problem resolution. Approve invoices for crew billing. Involved in the recruitment of drivers at short notice for specific jobs.Key achievements: Became a fully qualified first aider in July 2023. Reduced the demurrage and quay rent on containers scheduled from the port, fromthousands per month to practically zero. Single-handedly ran the the entire UK Operations during the summer of 2023. This meant 70hour working weeks, starting from 6am going on until nearly midnight. Became part of the health and safety committee. Became part of the social committee to encourage a positive working environment andexpand the culture of the business. Introduced a number of new ideas to the business including 'Go Share' and 'Go Luxury' whichare two entirely new business brands. Show less Day to day: Book incoming moves and act as point of contact for 'Go' customers. This was particularlyfocussed on the import customers and agent bookings (Plus, Topia etc.). Focus quickly changed more to imports scheduling due to clear skill in this area. General administrative duties such as printing work orders for crews, packing lists, manifestsfor the warehouse. Booked in import containers with the warehouse. Arranged haulage from the port to the warehouse.Key achievements: Holds the record in the company for the most import deliveries scheduled out in 1 week(22,300cuft). Increased the Hong Kong imports to the UK from 1 container per week or less to between 6 –8 per week at the least. Over 1500 UK deliveries booked in 20221/22, over 2000 as part of the imports team. Helped to change the imports process from an entirely paper system to an Excel based 'trafficlight' system. Show less

  • Operations Team (Acting assistant Operations Manager)

    Oct 2022 - Oct 2024

  • Move Manager

    May 2021 - Oct 2022
• 

  Swain group

  Oct 2024 - Mar 2025

  Transportation planner
• 

  The doree bonner international group

  Mar 2025 - now

  Corporate administrator