Experience

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  Park university

  Apr 2011 - May 2012

  Technical support specialist

  It is to provide access, development, and support services to students, faculty, and staff, as well as other external constituents so they can conduct their work in a reliable, effective, and efficient information technology environment in pursuit of the University's Strategic Priorities.

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  Park university

  Mar 2013 - Jun 2015

  Assistant advisor

  The International Office is responsible for the University's overall international strategy, including recruitment, student exchanges and links with universities and other organisations.The International Office's mission is to encourage internationalization, enhance the student experience, create and develop partnerships. We combine professional service delivery to staff and students with leadership and support to advance the University's global engagement..

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  Integrated telecom company (itc)

  Feb 2016 - Mar 2017

  Technical support specialist

  Receive and handle both In-bound and Out-bound calls in a courteous & professional manner to respond to customer's enquiries /complaints related to link/service technical issues, billing, products’ features related issues in order to provide customers with first class on line support services in a well-mannered fashion that result in boosting ITC business and achievement of related indexes and KPIs.

• 

  Microland limited

  Mar 2017 - now

  • Hand over new branches at the area.• Corporate branches installation and configuration.• Migration from windows XP to windows 7, also to windows 10 operating system.• Provide assistance concern the use of computer hardware and Software, including Server Machine, printer and Banking Application.• Monitor the performance of the computer systems and address issues as they arise.• Provide technical support for software reconfigurations to aid in function customization.• Install computer hardware and software on desktops to keep versions current. عرض أقل

  • Area Engineer

    Feb 2018 - now

  • IT Engineer

    Mar 2017 - Feb 2018