Experience

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  Siemens

  Dec 2003 - Aug 2009

  As Process Analyst I was responsible for global end-to-end knowledge management within a global service desk environment. Working for Siemens IT Solutions as an outsourcing partner to Morgan Stanley, I maintained work instructions, break & fix documents, processes, participated in RCA sessions and change releases. I had a regular in-person cadence/alignment with VP of IT in Canary Wharf and daily discussion with key members of the local onsite team in Morgan Stanley London. Proactively identified volume spikes in advance based on data analytics and trend analysis. Show less

  • Project Manager

    Aug 2007 - Aug 2009

  • Process Analyst

    Dec 2003 - Aug 2007
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  Atos

  Aug 2009 - Jul 2021

  -Trusted adviser to Atos Strategic Engagements bid teams (solution strategy / business transformation).-Pioneering eXperience Level agreements in strategic deals (to improve employee experiences).-Thought leadership within Digital Workplace Strategic Pillar core team (shaping Atos vision & strategy).-Developed strategic opportunities (visit client, present capabilities & advise on digital journey/vision).-Building complex business cases for strategic deals (and discussing them both internally & externally).-Competitive analysis across Global System Integrators and following industry trends.-Working with Industry Analysts to understand customer buying patters and decision process. Show less -Global Solution Manager multi-tower global IT outsourcing deal contract value greater than €100m. -Awarded Atos Presidents Club 2013 for largest new logo signing.-Led team of datacentre, workplace, network & cross functional architects in pre-sales for global ITOs. -Added value by sharing experience from working with a broad range of global customers.-Deep insights in multiple industry verticals (Finance, Manufacturing, CPG, Health & Life Science, Auto)-Leading due diligence deep dive process with customer and internal approval cycles with Execs.-Leading customer negotiations with C-Suite on complex global technology transformations.-Leading internal organisation and management of executive stakeholders. -Facilitating Solution Strategy Workshops on Global Strategic Sales Engagements.-Deputy resource manager for Global Solution Management Community.-Program Lead Atos Microsoft Mobility & Security Cloud Desktop >100k users (Microsoft Success Story). -Trusted Advisor on strategic collaboration agreements. Articulating vision for business transformation. Show less Global Operations Cross Functional Services Solution Design Authority Service DeskI designed end user computing solutions for global IT outsourcing engagements. I provided technical design and cost calculations, primarily for global service desk and onsite solutions but also for client back office services (desktop OS, exchange, file share, print service, software package & distribution, virus support, hard disk encryption etc) using both internal and external global infrastructures and toolsets. Maintained a winrate > 30% in deals with a value > €100m.-Reading and responding to RFPs for global IT outsourcing deals-Posing questions to potential customers to validate / finalize requirements-Conceptualizing solutions and verifying feasibility with delivery organisations-Calculating cost of delivery including labour, licenses, voice, data etc.-Agreeing planned solutions and strategies with global IT operations management-Preparing presentation material to communicate capabilities-Presenting proposed solutions to prospective clients-Responding to queries relating to solution design during deep dive / contract phase-Drafting RFPs and supporting procurement with selection of third party vendors-Gather customer data during due diligence & validate solution accuracy, costing & assumptions-Supporting Project Management during transition and through go-live-Designed service desk and onsite solution for €27 full IT outsourcing contract signed Dec 2010.-Designed onsite solution with a contract value of €10m in 2011.-Global Solution Manager 100k device refresh in 80 countries across EMEA, NA, SA, APAC-Siemens IT Solutions & Services joined Atos July 2011 Show less

  • Global Strategic Engagements - Solution Coach / Technology Evangelist

    Jan 2018 - Jul 2021

  • Global Solution Manager - Strategic Sales Engagements

    Jun 2012 - Jan 2018

  • Solution Design Architect

    Aug 2009 - Jun 2012
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  Amazon web services (aws)

  Aug 2021 - now

  · Shape or reshape deals to best meet strategic customer needs & leverage AWS capabilities.· Effectively leverage & communicate with internal executive resources.· Focus on global, large, complex opportunities at all stages of the sales cycle.· Engage, orchestrate, guide and coach extended account team members.· Partner closely with Sales Leadership Team and field sales organization.· Ensure optimal deal resourcing, approach, and product mix.· Embrace the Amazon Leadership Principles. Show less - Global & Strategic Accounts AWS- Sales & partner/business development AWS- Redefining the IT Industry, helping customers unlock business value using technology- Managing Global System Integrator Partnerships to support Global Account Teams- Delivering strategies to build mind share & adoption of Amazon Web Services- Engaging and influencing C-level executives, both business and technical- Creating and managing pipeline and output metrics reporting- Presenting and articulating complex business and technical concepts to execs- Working across sales, business development and technical teams to deliver excellent results Show less

  • Principal Strategic Account Manager

    Apr 2022 - now

  • Global Principal Partner Sales Manager

    Aug 2021 - Apr 2022