Experience

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  Vodafone

  Jan 2007 - Jan 2008

  Engineering trainee
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  Huawei

  Oct 2008 - Mar 2010

  Core network engineer, atac engineer

  Integration, Commissioning, Functional acceptance, Troubleshooting, SW & HW upgrades, KPI monitoring, preparing configuration for new features, and Customer Support. Projects experience: • Commissioning, HW acceptance, SW installation, integration and functional acceptance of Huawei 3G core.• Supporting Mobinil as manage service engineer.• L3 TAC engineer, supporting big players in MEA region as STC, Etisalat U.A.E, Orange Egypt. • Support India TAC as Technical manager. Show less

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  Nokia

  Mar 2010 - now

  • E2E network technical expert towards the customer analyzing the latest market technology trend and CI. • Exploit the MEA market for Nokia E2E portfolio positioning.• Assist sales with opportunity creation and development to either grow an existing account or to enter a new account• Revenue maximizing and CAPEX reducing solutions customized and tailored to the customer environment.• Review E2E designs before they proceed to production; point out potential difficulties with a specific project.• Push and promote new solutions and associated services into the sales organization and to the customer's team.• Lead RFx preparation for technical scope.Customer Support:• Lead Nokia E2E presales activity supporting different CSPs. o Iraq supporting Zain, Korek, Asia Cell, and ITPC. o Egypt supporting Orange Egypt. Show less • Core network technical expert toward the customer analyzing the latest market technology trend and CI. • Exploit the MEA market for Nokia Core product/services positioning.• Familiar with customer network, help to solve the most difficult customer issues and interact with PLM and R&D• Push and promote new solutions and associated services into the sales organization and to the customer's team.• Develop and maintain customer specific solution roadmap• An expert level consultant and trusted advisor to field teams and customers.• Act as a POC specialist and can complete all aspects of a POC at an expert level as needed to ensure a successful POC. • Provide expert level review and input for advanced technology or complicated technical sections in an RFx response.Customer Support:• Lead Nokia Core presales activity supporting different CSP and enterprise accounts. o Iraq supporting Zain, Fastlink, and Asia Cell. o Lebanon Supporting Touch. o Egypt supporting Vodafone and Ministry of the Defense. Show less Core Network Senior Engineer (March 2013 till January 2017) Integration, Commissioning, Functional acceptance, Troubleshooting, SW & HW upgrades, KPI monitoring, preparing configuration for new features, and Customer Support.Projects experience: •Orange Egypt 3G Core.•Zain Kuwait MSS Pooling.•Zain Saudi Haj Project.•Ooredoo Kuwait MSS Pooling.•Ooredoo Kuwait HSS-4G Launch.•Leading the first HSS in the network integration.•Vodafone Egypt SDM, MNP, HSS.•Vodafone Egypt Nokia Data Center.•Leading the first datacenter installation and onboarding Nokia SDM applications. Show less

  • MEA Customer Solution Architect / E2E Sales Solution Manager

    Jan 2020 - now

  • MEA CNS SSM

    Oct 2018 - Jan 2020

  • Core Network NPO Team Leader

    Mar 2018 - Oct 2018

  • SDM Care Technical Manager

    Jan 2017 - Mar 2018

  • Senior Core Network Engineer

    Mar 2010 - Jan 2017