Experience

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  Shri ram comsoft private limited - srcomsoft

  Oct 2022 - Dec 2022

  Consumer service associate trainee

  • Serve as the main point of contact for customers, handling their inquiries, requests, and complaints through various channels such as phone• Assist customers in troubleshooting and resolving product or service-related issues, including technical problems, discrepancies, and general inquiries etc• Escalate complex or unresolved issues to the appropriate departments and follow up to ensure timely resolution

• 

  Shalby academy

  Jun 2023 - Jun 2023

  Pharmacy intern

  Certified in the management of In-Patient, Out-Patient and Operation Theatre Pharmacy

• 

  Eduscient

  Aug 2023 - Sept 2023

  Medical coding intern

  Learned and applied medical coding techniques, specializing in ICD-11 and infectious diseases during a 2-month remote internship.

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  Nestlé

  May 2024 - now

  Market research intern