Shajivkanth Ramasamy

Shajivkanth ramasamy

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location of Shajivkanth RamasamyColombo, Western Province, Sri Lanka
Followers of Shajivkanth Ramasamy278 followers
  • Timeline

  • About me

    Student & Academic Services Coordinator | BSc Computer Science | Providing Value as a service with professional support to help driver customer success | Student affairs professional | Strategic planner

  • Education

    • Sliit

      -
      Ccna system, networking, and lan/wan management/manager
    • Sliit

      2009 - 2013
      Bachelor of science in information technology
    • St. peter's college

      -
  • Experience

    • Chelsey import & export (pvt) ltd

      Dec 2009 - Dec 2013
      Information technology coordinator

      Responsible for establishing it protocols, advising on suitable it choices. Maintain it systems, including installing and configuring software and hardware, monitoring system performance, troubleshooting issues, and providing technical support and training. Act as a link between end users and higher-level support, collaborate with other professionals, and ensure compliance with it standards and functionality.

    • Hsbc

      Jan 2014 - Jul 2016
      Customer service executive

      Being a CSE in Banking Operations relates to processing work on opening, servicing and closure of savings and current accounts for personal, commercial or corporate customers, received through any channel. Banking operations facilitate account conversions (upgrades or downgrades), commercial online loans and confirmation of financial year-end balances to customers in Asia, Europe and the Americas.

    • Australian college of business & technology, colombo 3

      Jul 2016 - Mar 2018
      Academic coordinator resources
    • Australian college of business & technology, colombo 3

      Oct 2018 - Jan 2022
      Laboratory technician

      Mainly involved in providing technical support, ensuring that equipment is functioning properly and is ready to use, and that the right materials are available for particular lessons. Coordinated work in the laboratory to ensure efficient use is made of expensive pieces of equipment. Worked closely with students to explain or demonstrate experiments or how to use equipment. Ensured that all health and safety procedures are understood and followed correctly also help teachers with a class and support individual students on research projects. Show less

    • Edith cowan university - sri lanka

      Jan 2022 - Jun 2024

      Working as a part of the student support and development team within academic services, collaborating with other team members to provide both reactive and proactive support to undergraduate, postgraduate, apprenticeship and mobility students across a range of issues. Providing support for admissions and registration functions requiring knowledge of appropriate applications and automate registration systems.

      • Student & Academic Services Manager

        Mar 2024 - Jun 2024
      • Student & Academic Services Coordinator

        Jan 2022 - Mar 2024
  • Licenses & Certifications

    • The fundamentals of digital marketing

      Google
      Apr 2020