Experience

• 

  National trust

  Jun 1996 - Sept 1999

  Seasonal hospitality roles

  Hospitality and customer service roles over weekends and holidays while at college and university.

• 

  Sentinel

  Jan 2004 - Dec 2004

  Recruitment consultant

  Recruitment Consultant specialising in Information Security and Business Continuity.

• 

  Siemens management consulting

  Jan 2005 - Dec 2006

  Promoted from Recruitment Specialist to Business Development Manager, specialising in sales of Information Security and Business Continuity training and consultancy. Headhunted to develop Insight Consulting's external recruitment operations, and to lead internal recruitment as the staff grew rapidly (post buy-out by Siemens) from 40 to 120 heads over two years.

  • Business Development Manager

    Jan 2005 - Dec 2006

  • Recruitment Specialist

    Jan 2005 - Dec 2005
• 

  Vina errazuriz

  Jan 2007 - Mar 2007

  Tour guide

  Managing and delivering multilingual vineyard tours of the Don Maximiano and Seña vineyards.

• 

  Villa maria estate

  Mar 2007 - Jun 2007

  Vintage work (cellar)

  Vintage work from harvest and winemaking, to barrelling, bottling and finally vine pruning.

• 

  Langton's

  Aug 2007 - Oct 2007

  Sales consultant

  Direct sales for a startup wine brokerage in Sydney, now part of Langton's. Gap-fill work between world travels and seasonal vintage work.

• 

  Voyager estate (wa) pty ltd

  Jan 2008 - May 2008

  Vintage work (cellar)

  Vintage experience, from cellar prep and harvest through winemaking, barrelling and bottling.

• 

  Oddbins

  Jul 2008 - Jul 2009

  Wine retail management

  A transitional period of wine retail management for two leading national retailers - first in London (at Oddbins' flagship store in Battersea) and then Auckland (at Glengarry's Newmarket store). After 18 months travelling and working around the wine world, this 12-month period covered my migration to New Zealand and permanent transition into the wine trade.

• 

  Wine-searcher

  Jul 2009 - Dec 2011

  Wine writer & data management

  Encyclopedia writing and database management, creating 4000+ pages about the world's wine regions, appellations, grape varieties, production methods and labelling regulations. This later extended to sections about the world's top wine critics and awards, an online wine quiz, and developing Wine-Searcher's substantial Facebook presence with 1M+ followers.

• 

  Treasury wine estates

  Jan 2012 - Jun 2012

  Pr & communications manager

  A perfectly timed contract as TWE's first New Zealand PR & Communications manager, reporting to the national Marketing Director. The core of the role was networking, event management, copy writing, and publishing the company's internal newsletter. A particular focal point was managing communications and PR for the 2012 release of Penfolds' top-flight icon wines.

• 

  Wine-searcher

  Jul 2012 - Dec 2017

  Reporting to the CTO, as Senior Product Manager for Wine-Searcher I oversaw usability, efficiency and profitability of the world's largest wine website. This responsibility was the culmination of eight years' experience in various roles at Wine-Searcher, and deep knowledge of the international wine trade. Reporting to the CCO, this role revolved around the creation of mutually beneficial connections (both human and technical) between Wine-Searcher and the world's key wine businesses, primarily via their websites and apps. Core to this was designing effective API call routines to deliver data and services using Wine-Searcher APIs, plus inbound data and services from partner systems. Wine-Searcher is a vast, independent source of wine data; my role was unlocking the value of that data. Managing process, quality and ROI of written content across Wine-Searcher.com. Underpinning this were operational responsibilities – researching, updating and maintaining the backend database of wines, regions and grapes. This evolved into a more technical role over time, as I became experienced in IT systems/architecture.

  • Senior Product Manager

    Jun 2017 - Dec 2017

  • Partner Programme Manager

    Sept 2014 - May 2017

  • Content Manager

    Jul 2012 - Aug 2014
• 

  Wine owners

  Jan 2018 - Dec 2018

  Product, strategy & growth

  Reporting to the CEO and working across all parts of the business, I focused on business strategy, growth and market positioning. Being within a young, fast-growing company, the role inevitably called on my skills in product management, data analysis, content writing, social media and marketing.Wine Owners is a specialist wine technology company providing high-end cellar and stock management software to wine companies globally. It also runs a peer-to-peer fine wine exchange and wine data business. Show less

• 

  Liv-ex

  Dec 2018 - Jul 2024

  In Q1 2022 I assembled a dedicated Automation team to supply wine companies globally with efficient, scalable connections to Liv-ex's market data and B2B trading services for fine wine. Integrations began with customer goals, and ended with customer success, via careful communication, process and technical design. This drew on experience gained at Wine-Searcher and Wine Owners, and developed on it. A cross-company role to implement step-change improvements to Liv-ex's pricing strategy and revenue modelling, business systems and customer lifecycle management. Liv-ex is the global marketplace for the wine trade, with c. 650 international wine businesses using its fine wine technology, data, trading and logistics services. The company supplies its customers with data, trading, order fulfilment and automation services to help them efficiently price, source and sell wine.

  • Head of Automation

    Mar 2022 - Jul 2024

  • Commercial Strategy & Business Systems

    Dec 2018 - Feb 2022
• 

  Bevsuite

  Aug 2024 - now

  Consultant

  A broad role accelerating BevSuite's strategic growth and development. The goal? Creating tech and services to make wine-trade life smoother, easier and more profitable for everyone.