Experience

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  European business association

  Dec 2017 - Feb 2018

  Trainee

  - Assisted various teams by contributing to their daily operations and supporting projects.- Created and delivered engaging and informative presentations for internal and external purposes.- Contributed to research efforts by gathering, analyzing, and presenting data for different projects and tasks.- Handled reception duties by warmly welcoming guests, accepting and redirecting calls, and maintaining a digitized archive of essential documents.

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  European business association

  Jun 2018 - Oct 2022

  - Analyzing work processes to identify areas for improvement and proposing innovative solutions that increased productivity and customer satisfaction.- Conducting thorough research, data analysis, and presentations to support optimization projects, ensuring data-driven decision-making and actionable insights.- Collaborating closely with IT developers to define project tasks and requirements, facilitating smooth project execution and alignment with organizational goals.- Supervising and overseeing project implementation, ensuring milestones were met on time, and delivering exceptional results to clients. Show less In my role as an Assistant in Membership Experience, I contributed significantly to improving customer relations and delivering top-notch services. My key responsibilities included:- Managing and maintaining the company's CRM system, streamlining data organization and improving customer interactions.- Providing prompt and effective technical support to clients, addressing their queries and concerns, and ensuring their needs were met efficiently.- Conducting informative presentations and individual consultations to educate customers about the company's services, fostering a deeper understanding and strengthening client relationships. Show less

  • Specialist, CRM Support and Data Analyst

    Feb 2020 - Oct 2022

  • Assistant, Membership Experience

    Jun 2018 - Feb 2020
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  Self-employed

  Jan 2024 - Aug 2024

  English tutor

  - Personalized English tutoring sessions, focusing on individual student needs, preferences, interests and learning styles.- Lesson plans that align with students' goals, enhancing their language proficiency.- Constructive feedback to support continuous student improvement.- Diverse methods to make learning enjoyable and effective.

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  Стратегічні сесії андрія крючкова

  Jun 2024 - now

  Project manager