Alessia Jiao

Experience

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  Artex S.r.l.

  Mar 2021 - Jun 2021

  Operational Specialist

  ● Managed and updated the inventory systems● Coordinated and handled daily affairs in a timely manner;● Trained and oversaw the work of team members● Checked if the supplies received matched the order and were in good condition● Returned and replaced any damaged productsAchievements: improved work efficiency by 10% by streamlining workflow processes; increased customer satisfaction by 15% by responding promptly to customer inquiries and concerns

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  Y. TWO Women

  Jul 2021 - Sept 2021

  Financial Accountant

  ● Monitored office supplies● Answered telephone calls and emails● Handled cash, check transactions, and managed credits and debts with customers● Issued invoices, transport documents and CMR● Performed audits and resolved discrepancies● Updated and stored business filesAchievements: reduced bad accounts by 5% by implementing stricter credit policies and working closely with clients to resolve outstanding issues

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  KPMG Italy

  Oct 2023 - Jan 2024

  Audit Intern