Experience

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  Information system institute (isi) ministry of defence

  May 2005 - Dec 2014

  It instructor

  • Tester and Instructor for International computer Driving License (ICDL) certificate• Tester and Instructor for Internet and computing core (IC3) certificate• Instructor for IT Cambridge certificate• Instructor for Networking Certificate• perform the ICDL program and the Modules Hour • Instructor for Database , presentation skills and CompTIA A+ courses• obtained a prize for the best Instructor in all the Ministry of Deafens Institute for 2007, 2008,2009,2010,2013, years Show less

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  Egyptian advanced systems & technologies (east),

  May 2005 - May 2010

  Technical support

  • System Integration, Deployment & Support for company solutions such as:o Voice recording and CRM Systemso X-Ray Inspection Systemo Engine interface System• Developed Database System for EAST service centre to track personnel performance and maintenance tasks (30,000 records).• Performed technical support visits for public sector customers.• Purchased, installed and configured all equipment of Egyptian National ID Project• Attended hand over of Egyptian civil status organisation factory machines to IRIS.• Contributed to EAST/IRIS offer for Egyptian civil status organisation personalization centres in the sections ofo Technical support organizational structureo Surveying Egyptian market prices for equipment Show less

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  Iris corporation berhad

  May 2010 - Jun 2018

  -Determine the project approach, staffing, responsibilities, and schedule-Develop and review estimates and estimating assumptions for the project's schedule, effort, and cost The resulting estimates account for all activities in the project scope, including project management and application development tasks, software quality assurance reviews, and vendor and contract management activities.-Define team member roles and expectations, and ensure timely feedback. Ensure that project resources receive any necessary training and are used effectively.-Review, and be responsible for, the overall development and integration of requirements.-Measure and monitor progress at clearly defined points in the process to ensure that the project is delivered on time, within budget, and that it meets or exceeds expectations. Balance scope, schedule, budget, quality, and risks. Make adjustments as necessary.-Define the project iterations strategy. Manage and evaluate iterations.-Ensure that all requirements, project plans, and changes to commitment are communicated to all affected team members.-Manage relationships and coordinate work between different teams at different locations. Manage relationships with all suppliers and subcontractors. Monitor their progress and adherence to the contract-Ensure that the project team follows all quality assurance processes, including periodic reviews and transitions.-Participate in quality management reviews.-Review and manage all changes to the requirements through a formally defined scope change process.-Represent the project team in IT and Business meetings. Obtain buy-in from senior management for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes.-Ensure that the project's assigned portion of the Business Case planned value is delivered.-Ensure that the end product fulfills the contract and meets the sponsor's expectations. Show less - Responsible for technical management of blank ID cards production Factory - Technical Management of Egyptian ID card Factory:o Manage the maintenance team in the factory.o Manage the Electronic production management system (EPMS) o Participate in Project Management and customer relations.o Provide IT management and support for current system and participate in upgrade phaseo Coordination and participation with factory management regarding production planning, quality assurance and quality control.o Planning of periodical and preventive maintenance and managing national and international sub-suppliers activities.o Managing spare parts usage, service reports, cost control and forecasting through CMMS (Computerized Maintenance Management System)o Participate in developing the SLA (Service-level agreement) for the factory.o Participate in developing the new Functional Specifications and Operation Manuals for the upgraded production line. • Pre-sales support:o Analysis of RFPs issued by customer for several projects.o Sub-suppliers offers' management and communication.o Participate in Technical proposals / financial proposals development and verification processo Attend meeting with customers and question sessions and manage official communication regarding RFP inquiries o Track updates of IRIS solutions and offers to customers internationallyo Implement and conduct presentations to customers for technical proposals and/or company products. Show less

  • Egypt National ID Project Manager

    Jan 2015 - Jun 2018

  • Technical Support Manager

    May 2010 - Jan 2015
• 

  Excel systems

  Jul 2018 - Jun 2019

  Sr. project manager

  Key Projects:1. Egypt Online Taxation System for Egyptian Taxation Authority (Ministry of finance)2. 6-Oct Arch. Data Center Upgrade and Branches Extension Project For Egyptian Taxation Authority (Ministry of finance)3. 6-Oct Archiving Center and Mansoura Branch Maintenance Project at Egyptian Taxation Authority (Ministry of finance)4. Smart Cards Consumables & Readers Project at Egyptian Taxation Authority (MOF)5. Data center Maintenance Project at Egyptian Taxation Authority (MOF)6. General Authority for Educational Buildings (Data center )7. Ministry of Interior Mobile Apps, Web Portal and e-Services Project Show less

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  E-finance

  Jul 2019 - Dec 2022

  Senior project manager

  - Manage strategic government projects related to online payment, PKI,Taxation and IT services.- Create and drive business opportunities with the company’s strategic customers such as the ministry of finance and Egypt taxation authority.- Build and maintain strong relationships with the company’s strategic customers and key vendors.

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  Etax

  Jan 2021 - now

  • Pmo Deputy Director

    Apr 2023 - now

  • Senior Project Manager

    Jan 2021 - Apr 2023