Md Nazmul Hasan

Experience

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  Bangladesh Telecommunications Company Limited (BTCL)

  Jan 2022 - Feb 2022

  Undergraduate Intern
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  Augmedix Bangladesh

  May 2023 - Jul 2023

  INTERN-GIT
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  Transcom Limited

  Aug 2023 - Jun 2024

  Associate Engineer -Infrastructure Service

  •Installation and configuration of the operating system, software (Outlook, Office, Kav), and computer hardware (SSD, RAM, Power-Supply, CMOS Battery)for about 150 end users. Additionally, there are more than 250 DVR-NVR cameras and IP phone setup and troubleshooting procedures.•Troubleshooting different end-users' hardware problems including desktop, laptop, IP phone and UPS.•According to the specifications, providing support to users in person and remotely is necessary.•Creating and updating user profiles through the Windows server's active directory, and ensuring end users have access to the shared file folder, are essential tasks.•Monitoring and working with different servers like ( Domain Server, File Server, IPT Server, Kaspersky Server, and ADC).•Supervising network bandwidth, encompassing both local intranet and internet connections, through the utilization of MRTG Tools, while also maintaining regular communication with the ISP company to ensure optimal network performance.•Proficiently handling various printer and scanner tasks, including installation, configuration, monitoring, and troubleshooting. •Maintaining inventory management of all the IT assets and accessories of the organization.•Keeping excellent relationships between coworkers, users, operators, and other staff members throughout the whole organization. Show less

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  Eskayef Pharmaceuticals Ltd.

  Jul 2024 - Jul 2024

  Executive-IT Operations
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  Banglalink

  Aug 2024 - now

  System Engineer