Hany Shawky

Experience

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  Al Ghaly Group

  Aug 2003 - Oct 2005

  System Administrator

  System and Database administrator for Servers hosted at Al Ghaly Group. • Providing IT support for company staff.• Administrate all The Company’s System and applications Infrastructure.• Maintain Network and PCs.• Administrate web and database Servers.

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  LINK Datacenter

  Nov 2005 - Aug 2012

  Senior System Engineer

  System administrator for Servers hosted at LINKdotNET Data Center (LINKdotNET Data Center is one of the biggest Data Centers in Egypt).• Install new Servers and configure it.• Install Applications and configure it including IIS and SQL Server.• Administrate and maintain web and database Servers.• Perform server’s deployment.• Perform web sites deployment. • Perform Performance tuning for Web and SQL Servers.• Analyzing Database Performance issues and enhance it.• Troubleshoot and resolve Customers reported issues.Achievement Projects• Masrawy Web Site• Mazika Web site• Gulfair Web Site• Egyptair Web Site Show less

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  Veripark Software Solutions (Gulf)

  Aug 2012 - Sept 2015

  Infrastructure Service Specialist

  Managing Servers hosted at VeriPark. (VeriPark is a leading software house for financial solutions), I am handling also the support for our clients. • Responsible for Build, Design and implement Infrastructure for different sites (Dubai – Riyadh - Cairo).• Administrate all The Company’s System and applications Infrastructure.• Responsible for System installation and configuration for ongoing projects.• Administrate Servers and the Active Directory.• Install, configure and maintain VMS.• Monitoring the servers.• Perform Backup process including Tape Backup.• Perform quarterly heath check and performance tuning for our Customers’ servers and system.• Analyzing Database Performance issues and enhance it.• Provide Disaster Recovery Site plan.• Perform technical trouble shooting and give consultation to development teams.• Troubleshoot and resolve Customers reported issues.• Provide consultation on the design and implementation of technical environment for ongoing projects.• Create, develop and improve System documentations including standard design templates, configuration templates, recommended hardware and software, guidelines and procedures for ongoing projects & service delivery and enhancements.• Managing Support Portal and incident management Engine.Achievements Projects• Dubai Islamic Bank• Barclays Bank• Gulf International Bank• Saudi investment Bank• Saudi Holland Bank• Qatar First Bank Show less

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  Digital14

  Sept 2015 - Oct 2021

  Senior System Engineer

  I was a member of delivery team, who was responsible for delivering and operating IT systems and solutions for Digital 14 clients. I was part of Tamm team, Tamm is the main platform for Abu Dhabi Government Services. Plan Servers capacity and hardware specs assigned to each server. Managing the IT infrastructure components such as servers, storage systems, network devices, and virtualization platforms. Managing the Monitoring and Maintenance of all infrastructure components Managing Incidents and requests for Systems. Administrate Databases used for the applications. Implementing and operating IT systems and applications. CRM Administrator for CRM application. Show less

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  NEXT50

  Oct 2021 - Dec 2024

  Technical Manager - IT Infrastructure

  Member of Delivery team, who is responsible for delivering and operating IT systems and solutions for Next50 Clients. Collect business requirements from business owner. Design, Develop and implement IT infrastructure solutions which meet business and technical needs. Implement Infrastructure as per solution design. Manage the various Infrastructure components such as servers, storage systems, network devices, and virtualization platforms. Manage the Monitoring and Maintenance of all infrastructure components. Manage and maintain data storage and backup systems. Create policies applied to various Infrastructure components. Working closely with different teams to fulfill Infrastructure requirements. Manage Incidents and requests for infrastructure. Manage daily support huddle with client. Provide proactive support by performing health check activity every month for systems and applications. Show less