
Timeline
About me
Category Manager | Customer Relationship Management (CRM)| MBA | Masters in Strategic Change Management
Education

Lahore school of economics
2010 - 2014Bachelor of business administration (bba) finance, general 3.57• Lahore School Social Welfare Society: Planned and managed events at campus to generate donations for NGO’s.

Institute of business administration
2016 - 2018Master of business administration (mba)• Associate Director – Corporate Affairs, IBA Branding & Advertising Conference 2017: Headed the Sponsorship team to successfully raise 0.7 million for the conference.• CPEC Conference 2017: Led the campus drives team to successfully attract 70 % of the targeted universities.• IBA HR Club Manager 2017 - 2018 – Managed the club with 12 team members and a budget over 0.5 million.

Trent university
2024 - 2025Master's degree strategic management
Experience

Ici pakistan
Jun 2013 - Aug 2013Management internProject: Kundan (Organic Vegetables)• Conducted a consumer market research to identify opportunities for the new product Kundan.• Analyzed and collected data from potential customers to devise an initial digital marketing plan.• Created a budget for the digital marketing plan and scheduled the marketing activities.

Bayt.com
May 2014 - May 2016Business system analystSales Management:• Devised sales strategies initiated promotional campaigns and efficiently managed the sales team (3 Relationship managers) to increase revenue flow.• Carried out sales analysis (Monthly and quarterly) for Premium, Elite and CV writing packages and coordinated marketing and sales activities.• Improved customer relations through implementation of ‘Live chat’ and addition of new features to the Bayt.com interface.Operations Support:• Assisted product development and proposed product improvement as per consumer feedback to fortify Bayt platform.• Maintained consistent communication with other departments to enable knowledge-sharing and seamless service delivery. Show less

The coca-cola company
Jul 2017 - Aug 2017Sales operations specialist• Created discount and investment data formats to ensure data standardization across territories.• Calculated contribution margins and operating profits for territories which resulted in efficient trade promotions• Proposed stock keeping units/product definition standardization to facilitate calculations

Procter & gamble
Jun 2018 - Dec 2021• Leading sales & distributions across one of the largest geographic territory in Lahore with a business of over PKR 30 million per month at 1200 top retail outlets across different channels (Wholesales, HFS, Pharmacy & Cosmetics) and effectively managing a team of 7 Sales Representatives (SR).• Planning and forecasting brand-wise and channel-wise targets for the territory and ensuring achievement by leveraging on trade plans.• Ensuring KPI delivery by daily cascading of company priorities to distribution workforce and monitoring via dashboards/tackers.• Channel development through right tiering, new customer onboarding and enrollment in channel plans.• Carrying out extensive field visits to ensure BIC in-store execution, gather competitor insights, ensure stock depth and build relationships with key external stakeholders.• Responsible for the hiring, onboarding, on-the-job sales training, and professional development of Sales Representatives.• Regional SPOC for trade budget calculations and devising trackers for KPI/SFEs to ensure standardization and KPI delivery across the region. Show less Local trade Sales:• Led a team of 6 Sale representatives to manage a business of around 21 million per month across 1500 high frequency stores in Lahore.• Updated customer master data to improve bill productivity and active coverage in the section.Key Accounts:• Led the national initiative of 100 % PSKU distribution across all global customers across in Pakistan.• Managed corporate and promotional events across IMT stores in collaboration with P & G vendors.• Assisted the Key Account managers in setting targets, ensuring stock availability and other daily operations.Supply Chain:• Managed supplies of around 72 million per month ensuring efficient allocation of resources (labor & fleet) and cost minimization.Project:Minimized same day stock additions by 90% to eliminate delays in supplies and prevent sales loss of around 4 million per month. Show less
Sales Manager
Mar 2019 - Dec 2021Sales Management Trainee
Jun 2018 - Mar 2019

Zameen.com
Jan 2022 - Oct 2022Business system analyst
Metro ag
Oct 2022 - Aug 2024Category Manager -Detergents
Jan 2024 - Aug 2024Category Speacialist- Beauty & Personal Care
Oct 2022 - Feb 2024
Licenses & Certifications

Ielts
Cambridge assessment englishJul 2021
Verified international academic qualifications
World education servicesSept 2019
Honors & Awards
- Awarded to Talal S.Gold Medalist Institue of Business Adminitration Sep 2017 As a team of 5 people we competed in the IBA Olympiad - Badminton competition and won the first position.
- Awarded to Talal S.Efficiency & Adaptability Award Bayt.com Apr 2015
Volunteer Experience
Campaign Participiant
Issued by World Wildlife Fund on Jul 2009
Associated with Talal S.
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