Deep Enrich
Tabatha Pagtakhan
Information Technology Specialist
364 followers
Washington DC-Baltimore Area
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About me
Director, Innovation Lead Program Manager (Customer Experience & Success) at Microsoft
Education
Eastern Michigan University
1996 - 2001Bachelor of Business Administration - BBA
Experience
Pfizer Pharmaceuticals
Oct 1998 - Feb 2002Information Technology Specialist
GE Healthcare
Aug 2002 - May 2010Customer Excellence Program Manager
Jan 2009 - May 2010Six Sigma Lean Leader Black Belt
Sept 2006 - Jan 2009Integration Engineer
Apr 2004 - Sept 2006Field Service - Patient Monitoring Installations
Aug 2002 - Apr 2004
Microsoft
Jan 2010 - nowDirector Program Manager (Innovation Lead)
Feb 2022 - nowSenior User Experience Scenario Lead (Customer Success Business Unit Lead)
Nov 2016 - Feb 2022Sr. Business Program Manager
Jun 2012 - Nov 2016Customer Relationship Manager
Jan 2010 - Jun 2012
Licenses & Certifications
Lean Six Sigma Black Belt (ICBB)
GE HealthcareSept 2006- View certificate
Prosci Certified Change Practitioner
ProsciSept 2015
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