Sarvesh Singh

Experience

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  Fastrackerz Official (Intrac System Pvt Ltd)

  Jan 2014 - Dec 2015

  Team Member

  Roles & Responsibilities:➢ Responsible for providing L1 support for Application.➢ Assisting in user & group administration including creating users and groups, modifying users and groupssettings.➢ Installation of Application to our client system by remote.➢ Provide many types of report to our corporates client.➢ Provide Application training to our client.

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  IDBI Intech LTD

  Jan 2016 - Jul 2019

  Sr. Executive Application Support

  roject : CTS (Clearing Truncate System).Client : IDBI Bank Ltd. & Sponsor SubMember BanksEnvironment : Linux & Windows Servers, Oracle 11g/12cDesignation : Application Support Executive.Duration : January 2016 – July 2019Team Size : 16Roles & Responsibilities:➢ Handling CTS (Cheque Truncation System) application, database and monitoring the Application with adatabase tool (TOAD).➢ Handling of CHI (Clearing House Interface) application server for processing of CTS cheques.➢ Responsible for providing L2 support for Application.➢ Installation, maintenance, troubleshooting of Application.➢ Assisting in user administration including creating users, modifying user’s settings, and managing.➢ Managing the users and group permissions.➢ Taking Daily, Weekly & Monthly Backup.➢ Working knowledge on ORACLE 11g/12c, SQL queries, Windows Server 2012, Linux 6/7. Show less

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  HDFC Bank

  Jul 2019 - Jan 2022

  Deputy Manager IT

  Company : HDFC BANK LTDDesignation : Deputy Manager – ITDepartment : Incident Management & Production Support.Projects : CTS, CHI, DEM, SVS, ICR, OCRP, CRMS, PFMS, ACH.Environment : OS-Linux, Unix & Windows Servers / DB-Oracle & MSSQLDuration : July 2019 – January 2022Team Size : 10Roles & Responsibilities:➢ Providing L2 & L3 Application Monitoring & Production support for all assigned Projects.➢ Analysing & resolution of Issues raised by Operation/Products/Business for effective functioning by myself,vendor coordination.➢ Handling entire “Change & Release management” process through R17 tool.➢ Handing internal access/tasks for various Ticketing management Tools i.e. CA Service Desk, iSAC, iCART,iMAP, CyberArk etc.➢ Active Monitoring Email & SMS notifications Auto generated through “Appnomic” Tool.➢ Periodic Jobs defining, scheduling & execution at Application & Database levels through Automation tool“AutoSys”.➢ Coordination with multiple teams for periodic OS/DB/Middleware patches with latest core version.➢ Production problem and incident investigations.➢ Co-ordinate with Application Vendor, Outsource team, internal technical teams for various tasks/activities.➢ Verifying and validating the solution prepared by the vendor before releasing the same to UAT setup.➢ Simulating and testing issues on UAT and releasing the fixes for Production deployment as perChange/Release management process.➢ Co-ordinate with different teams i.e. DBA, OS Team, Network Team etc.➢ Working closely with the Information Security team to close security related vulnerabilities in the system.➢ Assisting in user administration including creating users, modifying user’s settings, and managing. Show less

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  IDBI Intech LTD

  Jan 2022 - Aug 2022

  Sr Team Leader Application Support

  Professional Synopsis:➢ Overall 8+ years of IT experience.➢ 6+ years of experience in Banking IT Domain with IDBI Bank & HDFC Bank.➢ Currently working as “Sr. Team Leader-Information Technologies” with IDBI INTECH Ltd, Belapur, NaviMumbai since Jan 2022.➢ Expertise for Banking Clearing Project “Cheque Truncation System (CTS), DEM (Data Exchange Module),GST & associated projects like SVS/ICR/CRMS/OCRP”.➢ Expertise in Application Production Support, System Analysis, System Integration, Testing, Change andRelease Management, SIT/UAT & Production Deployment and Incidence Management.➢ Active participation/scheduling/coordination for various System activities i.e. Application maintenance,Database patching, Operating System patching, Middleware patching activities as per Bank Policies(Weekly/Monthly/Quarterly/Half-Yearly/Yearly).➢ Coordination with Operation Teams, various vendors & internal technical teams i.e.Application/Infra/OS/DB/Security/Network/Storage.➢ Managing a Team size of 6-Technical Engineers appointed Onsite from Outsource vendor for the assignedprojects.➢ Working experience for Database queries i.e. MS-SQL and Oracle.➢ Working experience of Operating Systems i.e. Windows Server, Linux and UNIX.➢ Able to handle the System study, analyse, troubleshooting and solve at high-level for Application. Show less

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  National Stock Exchange of India Limited

  Aug 2022 - now

  Manager