Rodney A.

Experience

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  Independent Consultant

  Jan 1998 - Dec 2010

  Independent Contractor - IT Systems Administrator, Data Center Operations

  Disney Theme Parks and Resorts - Directed and coordinated the activities of project personnel; planned and supervised IBM Global Service staff for server remediation; and KPMG staff on ITIL component failure impact analysis of back-of-house and user-facing digital systemsDepartment of Homeland Security (DHS) - Performed ITIL assessment of data center operations, facilitated continuous improvement workshops, and developed a data center remediation plan Savvis - Provided 24/7 secure data center hosted cloud platform supporting federal and state agenciesDell EMC - Provided 24/7 data center server administration and security support; coordinated and supervised planned project activities supporting the IT information lifecycle remediation projects; developed and implemented lean process improvements, which eliminated duplicate effort, reducing defects and rework and improving program productivity by 70%MIT Lincoln Labs - Architected, implemented, and managed a highly available centralized data storage network system that reduced operating costs and component failures while improving business availability; developed and presented the accepted business continuity and disaster recovery plan; facilitated fiber network security seminarsNielsen Media Research - Responsible for managing and coordinating 24/7 data center activities; managed enterprise storage arrays and fiber networks supporting data research; organized and coordinated data center relocation project Sun Microsystems - Delivered certified instructor-led IT Unix administration training AT&T - Provided 24/7 data center server, backup, and network administration support Show less

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  Independent IT Consultant/Contractor

  Jan 2011 - Jan 2013

  Independent Contractor - Data Management Specialist

  Casual Male - Developed and implemented ITIL improvements for maintaining efficient operations of MS SQL Server for national retail stores Systagenix - Designed operational procedures for managing ERP systems to track medical contract purchasing programs

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  Client First

  Jan 2011 - Sept 2011

  Data Research Manager

  Developed and implemented a visual Kanban system and directed improvements in staff efficiencies and product quality by 70% while improving marketing opportunities and sales conversions month-over-month; managed multiple departments while coaching and mentoring 20+ direct report staff in Agile and Lean Six Sigma principles

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  Deloitte Consulting

  Jan 2013 - Jan 2015

  Senior IT PMO Consultant

  Assigned duties and responsibilities to project personnel and define the scope of their authority; developed a program roadmap and managed a 65M+ product development program to deliver an on-prem SDLC modernization solution with integration to Salesforce.com; managed on-shore and off-shore staff, managed leased vehicle fleet, assisted in true-up of existing contract agreement with state agency; directed and coordinated the activities of project personnel to ensure projects progress on schedule and within budget; successfully managed the bridge contract agreement process to retain staff and the remaining work Show less

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  Systems Engineering, Inc.

  Jan 2020 - Dec 2021

  Business Operations Manager

  Developed and implemented an executive-level dashboard supporting ePACs security contracts and maintenance SLAs; developed lean service support workflows and implemented an enterprise service request ticket system that improved service response times by 70%

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  Independent IT Consultant/Contractor

  Jan 2021 - Dec 2022

  Independent IT Consultant/Contractor - IT Sr Project/Program Manager

  FPL-Nextera Energy - Planned and managed the IT service partner transition, ServiceNow upgrades, and CMDB remediation; directed and coordinated the activities of project personnel to ensure projects progress on schedule and within budgetDeveloped monthly PowerBI data models and PowerPoint presentations supporting Diversity, Equity, and Inclusion and Profit and Loss reporting for the President/Founder and five CEOs of private sector companies

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  County Government

  May 2023 - now

  IT Senior Project Manager - IT PMO

  Directed and coordinated the activities of project personnel to ensure projects progress on schedule and within budget for technical project work impacting the School District's operations; planned and directed the first responder's radio enhancement project, which transitioned local law enforcement officers and dispatchers to a county-wide secured AES/DES encrypted emergency response network