William Clayton

Experience

• 

  University of the Free State

  Jun 2011 - Nov 2013

  Tutor

  - Facilitated weekly academic revision sessions and advised students in the subject- Evaluated formal assessments- Intermediary between undergraduate students, lecturers and heads of department

• 

  Student Representative Council, University of the Free State

  Sept 2011 - Sept 2013

  • Elected to advocate and represented the student body of over 31 000 student on various boards, councils and committees• Oversaw and monitored all portfolio’s, sub-committees and budgeting processes• Planned and executed a comprehensive programme of student led activities • Elected as the Chair of the Accessibility and Student Support portfolio • Advocated for students with disabilities and coordinated with university-wide support services• Coordinated and managed various student led activities within the portfolio• Created several fundraising initiatives to expand the accessibility offerings of the university

  • President

    Sept 2012 - Sept 2013

  • Executive Member, Accessibility & Student Support

    Sept 2011 - Sept 2012
• 

  Freedom House

  Jun 2015 - Jul 2015

  Intern

  - Monitored & assessed the democratic engagement and human rights interactions of governments in West Africa- Coordinated with country-based activist to compile weekly status reports- Designed and presented pro-democracy programmes for the West African region

• 

  Impact-Solutions

  Jan 2016 - Apr 2016

  University of Edinburgh, Consultancy Project

  - Analysed and evaluated a UK-based client’s internationalisation opportunities- Evaluated the utilities market in Brazil and identified potential partners- Reported on possible market entry strategies and the associated risks to a client

• 

  Public Sector

  Jan 2017 - Jul 2020

  Project Management & Client Relations- Managed client relations with international partners from the Netherlands, United Kingdom, Denmark, Sweden, and Finland- Managed two European development funds (Danish and German) and oversaw the planning, budgeting, execution and monitoring of these projects in collaboration with our partners- Arranged and managed international events, conferences and diplomatic visits which included delegations such as the former Prime Minister of Thailand, Canadian Minister of Justice, various German Mayors, and several Members of European Parliament (MEP’s) - Led three teams on trade and study tours to Asia and Europe focusing on economic development and green energyOperations & Risk Analysis- Led project teams and created process flows for the implementation of various online programmes- Created online application and assessment platforms with multiple integrations for 600-1000 users - Created an automated system to track, monitor and evaluate the international travel of various members - Created and managed nine internship programmes with the United Kingdom, Finland, and Sweden - Created country specific risk reports, briefing documents, and risk registers- Conducted due diligence research on a variety of organisations and persons internationallyConducted on behalf of political organisations Show less - Developed content and facilitated at training programmes and workshops- Created and managed online learning platform (Moodle) for over 1500 users - Created and oversaw an induction and training programmes - Created the selection processes and criteria for various training initiatives - Worked on platforms and integrations to ensure that employees can create their own learning and development paths within the organisation with external consultants- Conducted short listing, interviews and hiring processes for candidates within the department - Created job descriptions, employee blueprints and organograms for various positions in the organisation- Designed and implemented electronic reporting and monitoring systems- Designed and sent out the employee newsletter monthlyConducted on behalf of political organisations Show less

  • International Office Project Manager

    Feb 2019 - Jul 2020

  • Development, Learning and Training and International Office Coordinator

    Jan 2017 - Feb 2019
• 

  Bolt

  Aug 2020 - Apr 2022

  - Created and managed the sales funnel and team for Bolt Food & Bolt for Business- Managed international brands, key accounts, and signed new accounts- Led the management team and created process flows for the implementation of various new product features, verticals and strategic decisions- Worked with the CEO to coordinate public relations initiatives, identified strategic partnerships and negotiated high priority deals in alignment with our business model and priorities- Worked with the CFO to implement cost-cutting measures, operations plans and innovated internal systems- Recruited, led and managed the sales, account management and operations teams- Planned, scaled and implemented processes and systems based on provider interactions and user experiences- Created and implemented activation, growth and churn-user campaigns- Built dashboards and created provider performance tracking mechanisms- Oversaw the in-app user interface and introduced utilisation/home categories- Modelled and segmented market profiles for providers and implemented growth plans- Created an operations management matrix to monitor and measure provider performance- Monitored and worked with restaurants and grocery stores to improve their performance on the Bolt Food application- Collaborated with regional and country teams to create best practices Show less

  • Head of Food Sales, Account Management and Operations - Malta

    Sept 2020 - Apr 2022

  • Sales and Operations Manager

    Aug 2020 - Sept 2020
• 

  Amazon Web Services (AWS)

  Jul 2022 - now

  Sales Lead Development Manager - EMEA - Public Sector

  - Led a high-performing team to build a robust pipeline of opportunities and leads across government, education, and non-profit sectors in Europe, Africa, and the Middle East worth $66+ million with year-over-year growth of 135%- Developed relationships with EMEA Sales Leaders to align regional strategies, drive opportunity progression and convert pipeline to launched revenue - Hired and mentored early career sellers and coached them to move upstream in various business units when they were ready to be promoted- Partnered with the local marketing and business development teams to effectively capitalize on events and marketing campaigns- Worked in close alignment with Sales GMs, territory sales leaders, Service Teams, Business Development and Partners to launch outbound campaigns for my team, identify key targets enhance the contact database- Utilized Salesforce and automation tools to ensure comprehensive data capturing and tracking, coaching the team to meet pipeline goals- Developed reporting and dashboards, defining KPIs and mechanisms to measure and drive productivity- Drove revenue and market share across all EMEA market segments to exceed assigned performance targets Show less