LeShan Witherspoon

Experience

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  Legend Technical Services of Arizona dba Bolin Laboratories

  Jul 2000 - Mar 2002

  Project Manager, Client services Department

  Served as a liaison between clients and analysts. Coordinated short term and on-going projects from proposal to billing and reporting phase. Provided data interpretation and consultation as to parameters needed, and methods of analysis to be performed. Daily activities included price quotations, sample management, data entry and review, and coordinating sampling events, and building relationships with sub-contractors. Responsibilities included assisting with marketing efforts to bring in new business, maintaining relationships with existing accounts to increase use of laboratory, training new employees and following up on laboratory activities. Show less

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  Enterprise

  Apr 2002 - Dec 2006

  Promoted through Management Training program to Assistant Branch Manager. Coordinate daily activities of team of up to 20 employees at largest rental office in region. Provide excellent levels of customer service while selling the “Enterprise Experience” to customers. Promote growth of the branch and the company by marketing with the goal of developing new business. Train staff in preparation for promotion. Daily activities include providing customer service and direct sales to customers at rental counter, serving as a mentor and trainer for junior staff, managing accounts receivable list, coordinating movement of fleet to optimize utilization, marketing to existing corporate accounts and generating leads for new accounts, and communicating with various departments to resolve a variety of situations.Managed daily operations of retail branch averaging 300 cars and 20 employees spread over 4 workstations. Position requires the ability to manage both business operations and personnel supervision for branch. Effective communication, multi-tasking, and extreme organizational skills are essential to success. The ability to interface with multiple levels of management and co-workers is imperative. A high level of customer service is required.Business Management: responsible for managing fleet, including adding inventory and distributing excess to ensure proper vehicle mix, managing rates to ensure maximum occupancy & that rates reflect market, develop client base by marketing corporate account program and encouraging repeat business. Personnel Management: coordinate employee schedules to ensure proper coverage & manage personnel costs, assist in employee training and development, approving and processing payroll, conducting personnel performance reviews, participating in new hire interview process, and respond to personnel concerns. Show less This is the first step in the management path within ERAC. Management Assistants have proven to have knowledge of the business model and goals along with customer service skills through performance and passing a comprehensive exam (the “grill”). This step is essential to promotion into any position within ERAC. Served as MA at 3 branches and 2 satellite offices. Assisted management staff in running daily operations for the branch including fleet and personnel management. Took on two mentees and assisted in developing their careers. Served as Branch Corporate Account Manager and worked to build corporate business sector as well as served as primary point of contact for existing accounts assigned to branch. At satellite offices, ran solo operations in order to grow fleet and increase profits while providing excellent customer service. Was part of team at all branches that increased customer service ratings as well as fleet size and overall profitability. Show less Provided excellent customer service and rental car services to a variety of customers while learning how to run a business from the ground up. Responsibilities included maintaining rental car fleet to ensure vehicles go out “rental ready,” booking reservations, selling product and ancillary services/products, preparing rental contracts, qualifying renters, performing signature “pick up” service, and developing relationships with customers. Additional duties include monitoring rentals for proper extensions and payments, interfacing with body shop, vehicle dealerships, and insurance adjusters for updates to rental contracts, and conducting sales calls to current and potential accounts. Responsibilities include becoming self-sufficient and preparing to take test to become a Management Assistant. While a MT, was given a satellite branch inside Freedom Ford Hampton’s service department to run. Successfully managed to turn an unprofitable branch around and increase profits and fleet size while lowering costs and increasing customer satisfaction ratings. Built rapport with service writers, dealership president, and sales department. Created repeat customers and grew retail and corporate sectors of the business. Successfully re-gained business from nearby Hampton Collision Body shop to increase days on rent numbers and insurance business sector. Show less

  • Assistant Branch Manager

    Aug 2004 - Dec 2006

  • Management Assistant

    Apr 2003 - Aug 2004

  • Management Trainee

    Apr 2002 - Apr 2003
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  Maxim Healthcare Staffing

  Jan 2007 - Feb 2008

  Senior Healthcare Recruiter

  Recruit, hire, and manage a staff of 90+ healthcare professionals. Build and maintain relationships with clients in order to grow business and increase sales. Serve as human resource manager and compliance officer to ensure proper hiring procedures are followed and proper qualifications are maintained by all field staff. Duties include assisting Accounts Manager in prospecting for new business, serving as POC for clients, using creative recruiting ideas and tools to increase nursing pool, managing existing workers, processing payroll, and resolving any issues that arise. Was promoted to Senior Recruiter after seven months with company and learning both the healthcare business and recruiting process from the ground up. Show less

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  REMSA, Inc.

  Mar 2008 - Sept 2011

  Held various positions within REMSA’s corporate staff performing a wide variety of administrative and business management functions on an as needed basis. Used experience from previous positions and various training resources and co-workers’ experience to learn both the environmental services and federal contracting business. Many duties overlap and have been taken on as extensions of duties specifically assigned. REMSA’s small size has afforded the opportunity to multi-task and take on a variety of challenges not normally associated with the positions held.As Director, maintained all administrative and human resources responsibilities and added additional business development responsibilities. Work to leverage relationships with existing clients to expand on current contracts. Use a variety of research tools to seek out new clients and establish relationships leading to new business. Travel to client sites for contract meetings and to meet with REMSA’s contract staff. Use understanding of scope of work for task orders assigned to ensure REMSA provides top quality service for all aspects of on-going projects. Negotiate subcontracts for services REMSA can not provide in house. Attend conferences, seminars, and meetings to develop a network of professional contacts within the technical, scientific, and business communities relevant to REMSA’s areas of business. Prepare and design marketing materials for both print and electronic distribution. Perform routine research to remain abreast of information regarding federal contracting practices and HR laws and regulations. Manage a staff of 40+ employees and independent contractors working on contracts totaling over $3 million per year in revenues. Perform a variety of project management and project management support functions. Show less Responsible for all HR related activities including serving as back up for payroll, managing leave requests, processing travel requests, reviewing, revising, and developing personnel policies, as well as all recruiting and hiring functions. Additionally served as primary point of contact for clients within the Staffing Division and assisted in marketing REMSA’s services and developing business opportunities. Functions include responding to requests for quote, preparing bid proposals, interfacing with current and potential teaming partners and subcontractors, and working with vendors for products and services. Elevated to division Director in August 2010. Show less Hired to assist corporate staff of small environmental services firm during re-organization. Assigned to perform a variety of administrative duties including: keeping calendars of CEO & COO, managing and directing phone traffic, answering general inquiries, maintaining contract files, and preparing correspondence. Additional duties assigned included supporting HR activities, assisting with activities within Staffing Division, assisting with marketing efforts, and assorted general office duties. Took over all human resources activities and was promoted to HR & Staffing Manager in March 2009. Show less

  • Director-Professional Staffing Services

    Aug 2010 - Sept 2011

  • Staffing Manager

    Mar 2009 - Aug 2010

  • Executive Assistant

    Mar 2008 - Mar 2009
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  ACADEMI Training Center

  Dec 2011 - Nov 2012

  Global Staffing Recruiter/Proposal Liaison

  ACADEMI Training Center is a member of “The Big Eight” security contract companies. ACADEMI specializes in providing training and highly-qualified security professionals to Government, Law Enforcement, and Private customers. My current position as a full-cycle recruiter for the Global Staffing Division encompasses the recruitment process from sourcing to selection for government contract positions located overseas. Work as a member of “Recruit to Deploy” team to find, vet, and acquire personnel for various Department of Defense and Department of State contracts. Use multiple sources including online candidate tracking system, outside recruiting sources, and career fairs to obtain candidates with specialized skillsets required based on company and contract requirements. Work with personnel working in OCONUS positions, typically in high threat environments. Coordinate with business development team to provide talent and verbiage for bid proposal packages. Monitor new hire processes by screening and interviewing potential candidates, maintain relationships with candidates until start date, and ensure all tools related to recruitment are current and accurate. Work closely with the Project Management to ensure smooth transition and placement of new hires.Recent accomplishments include playing an integral role in the successful award and start-up of recently acquired DoD contract requiring over 200 personnel to deploy to Afghanistan to perform security operations. Show less

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  PRO EM LLC

  Nov 2012 - Jun 2013

  Event Resources Manager

  The Event Resources Manager oversees a team of event managers, schedulers, and administrative assistant to ensure that all events are properly input and scheduled through the scheduling software Idalica, provides detailed forecasts of upcoming scheduling needs to the team, and works in conjunction with the sales team to sell services. The Event Resources Manager oversees the running of the department, including HR, training, and recruiting of external event staff, serves as project manager for large scale events and high profile clients, and develops methods for ensuring PRO EM quality standards are maintained. Recent accomplishments include recruiting over 200 new PRO EM associates between December 2012 and June 2013, developing procedures to be used when using external staffing sources, successfully staffing over 600 security and guest service personnel at several high profile events including: Buffalo Wild Wings Bowl 2012, Waste Management Phoenix Open 2013, Phoenix PRIDE Festival, ASU Spring Commencements, Country Thunder, Arizona Bike Week, and Scottsdale Culinary Festival, developing content for recruiting presentation to be utilized to recruit volunteer organizations, and writing content for Event Resources services for the PRO EM website revision. Show less

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  PRA Group (Nasdaq: PRAA)

  Sept 2013 - Nov 2015

  Corporate Recruiter

  Contracted through Priority Staffing, then Randstad, joined the PRA Group talent acquisition team to assist with high volume recruiting efforts in several regional call centers, was offered a full-time position based on performance in December 2014. As part of the talent acquisition team at PRA Group, I focus on matching the right talent with the best opportunities. I accomplish this by building relationships with my internal and external clients. Balance high volume recruiting for core operations to fill entry level positions with strategic recruiting for seasoned professionals for corporate openings including: finance, accounting, human resources, internal audit, and administrative roles. Partner with hiring managers to develop effective recruitment plans to fill jobs within established timelines.Manage sourcing, presentation, selection, negotiation, and closing of candidates in full lifecycle recruiting. Collaborate to execute talent acquisition plans for a global publicly traded financial services firm. Utilize resources including social media, job boards, professional organizations, and network to increase brand recognition and promote PRA Group. SME on ATS functions of Workday and share knowledge through training and coaching business partners on the system. Develop a strategy to pipeline high-potential talent by building and maintaining a network of professional contacts.Maintain accurate and well-ordered documentation on all candidates, searches, hiring managers' interactions, and recruiting activities to ensure a thorough, compliant and legal process.Promote, coordinate and conduct Job Fair, Professional Networking Events, and Open House presentationsAttend campus recruiting events for entry level and summer internship opportunities Provide reporting on all recruiting activities performed and associated metrics. Show less

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  Anthem, Inc.

  Nov 2015 - Jul 2016

  Sr. Talent Acquisition Specialist (Contract)

  The Talent Acquisition Specialist is responsible for full-cycle recruiting and proactive talent sourcing tied to Anthem's government business for specific professional areas (Government Contracts, Healthcare, and Leadership). Primary duties may include, but are not limited to:•Collaborates with hiring managers, leadership and HR delivery team in the staffing and selection processes to ensure positions are filled with the most highly talented candidates. •Manages key relationships with mid-level managers and above. •Makes recommendations for sourcing and job posting strategy to attract qualified talent to open positions. •Mines internet sites using advanced sourcing techniques - direct mailers, cold-calling or networking as a sourcing option.•Develops comprehensive sourcing plan. •Makes recommendations related to additional spending for recruitment strategy efforts. •Provides input on performance for junior level talent acquisition consultants. •Serves as project lead on staffing projects and may manage large scale enterprise-wide staffing projects. •Partners with Anthem's Leadership Development, Diversity, Succession Management and College Relations functions to identify key internal talent as well as developing partnerships with various school faculty and alumnus to identify prospective candidates. Show less

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  Dollar Tree Stores

  Aug 2016 - May 2021

  Talent Acquisition Specialist Focused on Supply Chain & Logistics

  Working as a member for the Dollar Tree Distribution Network Talent Acquisition team, my role is to drive the strategic recruitment plan designed to keep pace with the rapid growth the company is experiencing as well as to serve as a brand ambassador representing the values for which Dollar Tree stands. This is accomplished by: Serving as SME on talent acquisition to business partners within various the supply chain & HR groups of a Fortune 200 retail companyCollaborating with hiring managers on recruiting strategies utilizing resources currently available including: Brass Ring, LinkedIn, CareerBuilder, Indeed, community partners, referrals, and our Talent NetworkVetting talent to determine fit to role & organization and making recommendations on hiring decisionsExecuting the full cycle recruitment processNegotiating and extending offers of employment Networking with professionals on and offline to build a talent pipeline for current and future needs Show less

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  Integrated Supply Network (ISN)

  May 2021 - now

  Recruiting Specialist

  As a member of the People and Culture team I support a growing team of professionals by serving as the corporate recruiter. In this role I: * Own the recruiting process from start to finish to include gathering information through conducting intake sessions with hiring managers, understanding budget requirements and market salary data, sourcing and screening candidates, marketing and publicizing open roles, building candidate pipelines for future needs, owning the candidate experience throughout the interview process, making hiring recommendations, and preparing offers for successful candidates. * Partner with the People & Culture team to drive long term strategy to build ISN's employer brand and attract and retain top level talent through enhancing team member engagement, defining recruiting and retention strategies, and actively participating in projects tied to long-term initiatives for the people & culture (HR) function at ISN.* Develop a recruiting strategy aimed at embracing diversity and inclusivity* Refine and implement processes related to recruiting in order to streamline the recruiting cycle and increase efficiency* Provide counsel as a subject matter expert in talent acquisition and business partner to leaders across all levels of the organization to help them make sound decisions within the talent space* Promote our values of Integrity, Accountability, Collaboration, and Innovation Show less