Macduff Nnodim

Experience

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  Fidelity Bank PLC

  Jan 2014 - Dec 2014

  Online Customer Care & Digital Marketing Officer (Internship).

  Online Customer Care & Digital Marketing Officer (Internship).Responsibilities:• A customer service officer is responsible for the following duties: • Receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges. • Open new accounts/Closing accounts •• Alterations to existing savings and cheque accounts • Inquiries for home, car and personal loans • Inquiries on internet services • Handling cash transactions and cash balancing • Overseas transfers • Set up periodical payment authorities on accounts • Promote bank products and services • Change statement of account cycles • Identify customer needs • Refer customers to appropriate banking services and representatives Show less

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  Emzor Pharmaceutical Industries Ltd

  Jan 2015 - Dec 2015

  Medical Sales Representative As a medical representative my job was to promot

  Medical Sales RepresentativeAs a medical representative my job was to promote and sell my company's products, which are mainly pharmaceutical drugs. My client were mainly doctors, nurses and pharmacists. As a medical representative worked towards increasing product awareness, answer queries, provide advice and introduce new products.Key responsibilities include:• Organising appointments and meetings with community- and hospital-based healthcare staff.• identifying and establishing new business• negotiating contracts• demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists• undertaking relevant research• meeting both the business and scientific needs of healthcare professionals• maintaining detailed records• attending and organising trade exhibitions, conferences and meetings• managing budgets• reviewing sales performance• writing reports and other documents Show less

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  National Youth Service Corps

  Jan 2016 - Dec 2016

  Clinical Physiologist at Sir Yahaya Memorial Hospital

  I did my National Youth Service Corps In Kebbi State. Position Held during my Natioanl youth service year includes the following1.Overall Parade Commander 2016 NYSC Batch A stream(II)2. Platoon Commander3. President Sustainable Development Service (SDG) Community Development Service (CDS) Birnin Kebbi , Kebbi State: During which my team and I Carried Out several Rural Community Project and Rural sensitisation targeted at uplifting the rural communities.4. I had the privilege of volunteering for several non profit organisations eg WHO,ONE Campaign, UNICEF, MSH etc5. My Place of Primary Assignment (PPA) was the state General hospital (Sir Yahaya General Hospital) Birnin Kebbi, Kebbi State.KEBBI STATE MINISTRY OF HEALTH posted to (Sir Yahaya Memorial Hospital Birnin kebbi) as a clinical Physiologist where I worked under physiotherapy and Nutrition Department.Responsibilities:My duties include use • Specialized equipment to perform clinical physiological tests (EEG, ECG etc).• Record and analyze physiological data from equipment in order to help medical staff diagnose or manage conditions.• report physiological data to help diagnose disease, identify treatment regimes and measure the effects of treatment• measure the functions of a patient's body, such as digestion or breathing• get patients and equipment into correct locations and positions for monitoring• give assistance and reassurance to patients during their medical tests and/or operations• monitor patients' conditions and provide them with relevant information and instructions to help educate them about their care• maintain and calibrate equipment, including therapeutic and diagnostic equipment used in patients' homes• ensure the safe use of expensive and complex equipment and any related substances• report equipment faults and ensure that appropriate levels of medical consumables are maintained• provide clinical supervision and training Show less

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  PropertyPro.ng

  Jan 2017 - now

  As a Senior Associate; Sales and Marketing, I owned my task and responsibility by leading the full life cycle of sales (prospecting new costumer, establishing contact, presentation of product and services, Overcoming costumer's Objections, closing deals, managing clients account and requesting referrals from the client.This I do by collaborating with my teams, offering post-sales customer relationship management along the lines of ensuring they get maximum return and satisfaction from our products and services while reporting to my direct line Manager Progress and challenges. Our products and services are mainly B2B IT Products carefully designed to help small, medium, and large scale businesses maximize Profits. To improve customer satisfaction and sales potential. • I’m heavily involved in our life cycle Product and services development (from conceptualization to Product design, to product testing, to feedback on the product and interpretation of feedback to tech team for improvement.I take feedback from Consumers (Business Owners) who have subscribed to our Products as it relates to their business. • I take feedback to our IT team and ensure that the feedback is well interpreted to foster a better User Experience (U/X) which eventually translates into an increase in product sales.Above all, I'm saddled with the responsibility of ensuring that my teams Monthly and annual budgets are met by training my team members and ensuring that everyone has mastered the right skills and effective process need in new customer acquisition, Customer retention, and customer relationship management• I'm heavily involved in designing our Marketing Product which is basically B2B IT Product.I take feedback from Consumers (Business Owners) who have subscribed to our Products as it relates to their business.• I create and supports an environment of teamwork and trust amongst the team. Show less As a circulation manager,I utilized solid communication skills combined with the ability to work collaboratively across all level of the organization, I exceeded operational goals by creating and implementing strategic plans in line with business objectives; improved production, productivity, product quality, and customer service standards through a system of identification, analysis, and swift resolution. I developed and managed marketing plans for Propertypro.ng. We provide expertise in a wide range of advertising solutions, including advertising for print, web and mobile, and the latest ad formats in a segmented real Estate sector.• I’m responsible for the development and operation of circulation plans for all our prints and e-copies of all our product (Conference, Event and Exhibitions brochures, Prestige Magazines and catalogs.• A big part of my job as a circulation manager involves me leading Digital campaigns to increase the number of digital subscribers on all our product… I work directly with PR and communication firms in promotions, production and advertising.• As a Circulation manager, I generate print orders and oversee postage and customer service.• I analyze, develop and implement circulation plans. This I do by studying results of promotions, testing scenarios, customer retention programs and marketing surveys. I then use this information to develop and modify marketing strategies for Propertypro.ng.• In some cases, I ensure artistic designs and layout and work with printers to ensure that marketing materials meet specifications.• I establish geographical areas of responsibility for my subordinates to coordinate sales and distribution activities. Show less As Media Sales Executive, I was good at grabbing a client’s attention, wowing them with a sensational sales pitch and then using facts and the powers of persuasion to turn conversations into sales.Duties: • Undertaking extensive market, audience and client research to recognize, find, research & secure new clients. • Providing operational support to internal departments and external suppliers as per precise business requirements. • Organizing and attending local and national events such as conferences, seminars, receptions & exhibitions. • Using Microsoft Office packages, particularly Excel, PowerPoint and Word to produce clear and concise reports. • Ensuring that all customer related company-wide filing systems & archive records are accurate and up to date. • Regularly reminding every employee of what is acceptable and unacceptable behavior in the workplace. • Researching and compiling tailored monthly analytics and ad reports for all key stakeholders and senior managers. Show less

  • Senior Associate (Sales & Marketing)

    Oct 2017 - now

  • Distribution Manager

    Jun 2017 - now

  • Media Sales Executive

    Jan 2017 - Jun 2017
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  IBez

  Apr 2019 - now

  Manager: Sales and Marketing

  iBez is a Software House that provides software development and training services to individuals and MSMEs in emerging and underserved communities. iBez aims to solve local problems using technology solutions and closing the digital / software development skills gaps in our Africa.JOB DESCRIPTION Generate and secure long and short-term profitable business sales, leads and contacts using traditional and digital methods, follow up leads, and close sales deals.Plan, develop and carry out traditional and digital marketing and sales campaigns and presentations for all brands.Promote and ensure new registrants.Content marketing to increase brand awareness and generate more clients, sales and acquire greater market share.Develop creative ideas and improvements to increase traffic, sales and customer experience on our online sites.Manage our social media accounts.Promote services and brands digitally and using social media, generate online sales, customer engagement and brand awareness to promote our services and brands. Share and promote content on our social networks daily.Identify potential clients, build long term relationships and maintain contacts with them.Manage the existing client’s portfolio. Maintain an accurate client database / CRM system.Manage the production of digital and traditional PR, media, website, marketing, social media content/material/promotional content.Source advertisement opportunities & place adverts in digital and traditional media.Build and manage relationships with partners and stakeholders.Provide customer services to clients & general public by providing information, support and guidance.Attend industry events, trade exhibitions, conferences and meetings to build relationships with key prospects.Participate in training events.Conduct marketing research.Carry out competition Analysis and reporting.Manage online & offline Communication.Recruit, manage & supervise Field Marketers & Sales Staff. Show less

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  Vinci Hair Clinic Nigeria

  Jul 2019 - now

  Sales, Marketing and Business Development Lead

  I lead the Sales, Marketing and Business Development of Vinci Hair Clinic in Sub Saharan Africa from our #lagos Clinic.Vinci Hair Clinic Nigeria, is Africa’s foremost hair restoration clinic. We are part of the Vinci Hair Clinics Worldwide Group a highly recognised International company with a reputation and professionalism that is second to none, delivering cutting edge expert hair restoration solutions, with over 40 clinics across five continents.Job Description:- lead sales team to towards achieving set monthly and quarterly target across our clinics in Africa (#Lagos, #Abuja and #Accra)- Developing premium marketing and sales campaign strategies to target high net worth individuals.- Developing new business opportunities.- Developing an affiliate partnership programme across vertical businesses and coming up with a win win preposition that ads value.- Using digital marketing skills to develop and promote the brand‘s online presence. across all social media platforms include running adword campaigns and ads. - Conceiving creative ideas to market the business.- Developing relationships with various stakeholders.- Developing and maintaining the brand values and integrity through impeccable public Relations and Media campaigns via Radio stations, TV Stations and Print Media - Liaising and communicating effectively with team members across Vinci's 28 other international clinics. Show less