Saikrishna Reddy Eppa

Saikrishna Reddy Eppa

Scrum Master

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  • Timeline

  • About me

    Scrum Master/ Iteration Manager at USAA

  • Education

    • California State University, Northridge

      2013 - 2015
      Master's degree Engineering/Industrial Management
  • Experience

    • Panasonic Automotive Systems

      Jul 2015 - Aug 2016
      Scrum Master

      ● Following an 18-month failed project, engaged as Agile Coach, Scrum Trainer and initially as Senior Scrum Master to facilitate an organizational transformation and the adoption of Scrum and Kanban methods and practices across multiple teams.● Advocated and taught Agile (Lean) processes to ensure that the team is always following the framework. Tracked and communicated sprint/release progress via information radiators. Ensured the development team is practicing the Lean agile principles of collaboration, prioritization, team accountability, and visibility.● Introduced, drive and continuously improved team delivery via technical best practices such as automated testing, refactoring, pair programming, test driven development, and continuous integration. Participated proactively in developing and maintaining team standards, tools, and best practices.● Worked on HR Domain with JIRA Project Owners to review, triage, and prioritize all new Jira items into corresponding queues and escalate issues and update stakeholders as appropriate. Own JIRA issue tracking tool, including workflow customization and reporting. Produced and communicated Sprint and issue-related metrics. Ensured that JIRA items contain sufficient detail to be worked quickly/efficiently once assigned to a Sprint. Scheduled and sponsored cyclical retrospectives to improve Sprint performance and communication. Analyzed JIRA backlog items by project to identify common root causes or associations, perform efficient item grouping and assignment. Helped the team to maintain their Scrum tools (Story board, Action board, charts, backlogs, etc.). Show less

    • Walmart

      Sept 2016 - Jul 2018
      Scrum Master

      ● Worked on annual enrollment project for Walmart where the purpose was to provide benefits to employees. Tasks included requirement understanding, providing and supporting the implementation of business solutions by building relationships and partnerships with key stakeholders and identifying business needs in Benefits project (Insurance domain).● Worked for Health-care domain on areas like Arrears, Prudential, Part Time/Full time/ Management/ Temp Benefits, 401(k) Loans, Expat, Scanning solutions, Guide data, etc. My job role required Agile facilitation, communication skills, creative and technically savvy. I am responsible for leading development process, managing multiple projects from initiation through post-launch, relationship management with clients, and directly communicating project status with clients, team members, and executive leadership. Show less

    • Verizon Communication

      Sept 2018 - Jun 2019
      Scrum Master

      In this project we work on Commercial lines accounts, Personal lines accounts and Bonds. Core billing work happens in Flex line where we bill at either account level, client level and policy level based on their billing frequency which bill either quarterly, monthly, semiannually, or annually, etc. Generally, we deal with Agent center, policy center and stakeholders

    • USAA

      Jun 2019 - now
      Scrum Master/ Iteration Manager

      United Services Automobile Association branded as USAA is a leading name in American and International Insurance industry which provides Automobile, Property, Life insurance to its members as well as Banking and Financial Investments solutions and consultancy. This project is responsible to read the USAA Auto Insurance Policy based on Behavior based Insurance (BBI) sale records. Then, it splits the transactions based on the card type and generates the settlement files for the respective providers. The project is critical as it deals with millions of dollars daily. The platform is built on Mainframes with IBM DB2 being the primary data storage. Show less

  • Licenses & Certifications