André Lloyd

Experience

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  WALK-FM Radio

  Feb 2012 - Oct 2013

  Promotions Assistant

  − Garnered listener attraction at assigned venues.− Interacted with the general public using promotional material and incentives.− Assisted with assembling equipment for remote broadcasts.− Learned about program schedules, daily tracking, and audio effects.− Practiced reading scripts and given constructive feedback from on-air talent.

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  Newsday Media Group

  Oct 2013 - now

  Customer Service Representative

  − Maintain substantial levels of subscriber acquisition and retention.− Efficiently resolve high call volumes and investigate complex inquiries.− Answer emails and provide online troubleshooting assistance through live chat.− Report escalating issues to the district managers.

• 

  Dre Play Media (Podcast)

  Jan 2016 - now

  Host/Producer

  − Produce video content highlighting breaking news in video games. − Interview celebrities and game developers established in the industry.− Livestream gameplay walkthroughs and provide commentary.− Converse with viewers through multiple social media platforms.