Prasad Mhatre

Experience

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  HDFC Bank

  Aug 2014 - Jul 2022

  o Incident management for the core banking applications.o Identifying the root cause of incidents in order to prevent future recurrence. o Providing first level solution and escalating to IT or Vendor for faster resolution.o Applying procedures, patches in Production, Semi production areas during incident.o Handling Ad hoc Report generation from production & semi production databases.o Enable or Disable task using Crontab Job and handling HDFC Branch User’s ID related issues.o Reviewing the KB documents & publishing the same to L2.o Analysis the root cause for any Failure/Delay in day end activity timeo Handle work and Change Requests and Incidentso Monitoring space utilization and blockings in production database & space decreases rapidly or more blocking arises and adding data files accordingly.o Monitoring archive log gap between production and standby database, ensure that all standby sites to be in sync from productiono Responsible for changes in scripts / queries, modifying dates in queries and running on production, semi-production databases and FTP output to FTP area, where user can access the desired output.o Handling and monitoring NEFT, RTGS and IMPS issues Transactions in Flexcube.o Monitoring Heap Size, Health and Open Sockets on Managed servers.o Performing Start and shutdown activity during Recycle.o Handling Web logic Server hanging and Crash issues.o Monitoring the Web logic Server domain and Deployed applications.o Configure Flexcube Branch server and Weblogic manage server.o Taking Thread dump and checking access logs, fcrjdebug logs during incident.o Manually starting Admin server and managed servers.o Monitoring space utilization and blockings in production database with help of alias created by application owners and DBA, escalating to them if space decreases rapidly or more blocking arises.o Identifying long running queries and tune them using explain plan.o Knowledge on Oracle RAC and ASM.o knowledge on IMPORT / EXPORT Show less o Managing Incidents for Finware/Flexcube application/production Support.o Managing to move critical prod release in production movement of FCPROD JIRA's.o Managing to Applying data patch in production set up with post approvals.o Performing UAT/SIT testing, doing Mock-End of month testing for free flow monthly batch run without any aborts.o Co-ordination with OFSS(vender) for RCA of emergency/schedule patch and the same for fix Of FCPROD o JIRA's to be moved in to production.o Handling and maintaining the Web logic servers..o Writing or modifying shell scripts. Query integration in production as per requirement from business.o Ensure that all team members/Vendors(Technical analysts or Programmers) perform the delegated .o tasks according to set timelines.o Managing change & release management for FC production issues.o Escalate issues that cannot be resolved by the team to the Project Manager.o Monitoring Autosys Job, checking for errors and description of job, executing Autosys jobs and provides Solution to aborted jobs.o Creating UNIX based scripts for system improvement and monitoring day to day activities. Preparing & reviewing the KB documents & publishing the same to L1. o Monitoring Heap Size on Manage servers, Deploying New units on weblogic servers.o E.g. Restarting, maintaining space and checking error logs through AIX.o Daily Night Batch runs are monitored though SQL queries and UNIX, In case of any aborts errorlogs needs to be searched and provide the first level solution to aborted jobs.o Need to take necessary action on incident on OS and DB level..o Retrieving & Modifying SQL queries as per user requirement and issue. Assist team in achieving best possible design solution for functional requirements.o Participate in Application releases, Infrastructure changes, and maintenance activities.o Managing UAT infrastructures.o Plan and execution of OS and DB Patch set on UAT environment before production deployment Show less o Participate in Application releases, Infrastructure changes, and maintenance activities.o Managing UAT setup and handling routine issue faced by users to conduct UAT.o Understanding various types of new changes happening in application.o Analyze new enhancement’s impact in system.o Do value addition release unit.o Setup preparation for enhancements.o Deployment of units, Applying patches, Monitor behavior.o Troubleshooting & resolving of related errors and performance issues and aborts during batchrun.o Involment in test case creation & test environment preparation.o Understanding E2E flow of project Show less

  • Deputy Manager

    Dec 2018 - Jul 2022

  • Assist manager

    Nov 2015 - Nov 2018

  • Project Trainee

    Aug 2014 - Nov 2015
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  Hitachi Systems India Pvt Ltd

  Jul 2022 - now

  Senior Manager