Adrian A Castillo M

Experience

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  Enelven - Eneldis

  Nov 2004 - Feb 2005

  Engineering Intern

  -Communication reports, Rochester fault recorders.-Reports of failures in the electrical network.-Diagnostic and inventory of electronic cards, Rochester fault recorders TR-1630, TR-116A, TR-132A and TR-2000.-Maintenance, calibration, programming and commissioning of Rochester fault recorders TR-1630, TR-116A, TR-132A and TR-2000.-Development of calibration manuals for Rochester TR-1630 and TR-2000 fault recorders.

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  IPC de Venezuela

  Feb 2005 - Jul 2008

  Project Engineer – Construction and Telecommunications

  -Conceptual design, basic and detail engineering for construction of telecommunication stations, grounding systems, atmospheric protection systems, GSM technology expansion projects.-Maintenance and installation of microwave links, canopy links, optical FSO links and KU satellite links.-Installation of Huawei equipment, base stations, microwaves antennas, switches, routers, equipment wiring, grounding systems, electrical connection for telecommunication stations, GSM technology expiation projects. Show less

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  G4S Control Systems

  Aug 2008 - Dec 2013

  Project Engineer – Building Automation and Electronic Security

  -Engineering projects, BMS Schneider Electric Inet 7, Pelco systems, Edwards Est Fire detection systems, Lenel access control and Honeywell temaline access control.-Development of project documentation, conceptual design, basic and detail engineering, scopes of work, build of materials.-Planning and management. Installation, programing, commissioning and SAT Test of buildings automation projects, electronic security, medium and low voltage, CCTV, energy management, HVAC and thermo mechanics, access control and fire detection systems.-Development of technical-commercial proposals. Show less

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  Honeywell

  Dec 2013 - Oct 2017

  Field Service Engineer – CIP – LAR HPS Service

  -Coordinate and execute preventive and corrective maintenance of Honeywell critical infrastructure protection systems on customer’s sites, fire and gas detection systems - Honeywell XLS fire panels. Vesda and FAAST fire aspiration detection systems. Temaline access control. DVM Digital Video Manager. EBI Enterprise Building Integrator. HVAC systems, Honeywell Excel 5000 and HC900.-Create maintenance plans based on customer requirements. Work with other team members to ensure quality assurance of the services provided and continuous improvements. Troubleshooting and solving issues. Supervise services provided by third parties. International service support.-Engineering projects, fire and gas detection systems - Honeywell XLS fire panels. FAAST fire aspiration detection systems. Temaline access control. DVM Digital Video Manager. EBI Enterprise Building Integrator. HVAC systems, Honeywell Excel 5000 and HC900. Planning and management. Upgrades and migrations. Installation, programing, start-up and commissioning, FAT test and SAT Test.-Development of project documentation, conceptual design, basic and detail engineering, scopes of work, build of materials.-Create, maintain and improve relationships with Honeywell customers, providing new solutions and expert advice acting as a specialist resource.-Sales support, development of technical-commercial proposals and estimations, work closely with the customers to identify and create new business opportunities, maintain a constant feedback and work together with the service manager and to the accounts managers to achieve sales golds and best optimization for productivity. High achievement on Honeywell sales lead program.-Ensure compliance with the safety requirements of both Honeywell and its customers. Show less

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  Schneider Electric

  Nov 2018 - Jul 2023

  -Plan the Field Service Engineers (FSE) according their experience and customer requirements.-Proactively provide all info necessary for the planned intervention to the FSE.-Work with global security services before deputing a FSE according to different country zones HSE requirement.-Assist the FSE when necessary with travel arrangements required for each job (flights, hotels, visas, authorizations…).-Maintain the database of the FSE team to organize training & renewal of qualifying certificates/courses.-Maintain daily the planning and forecast tool for monthly reportsUpdate, monitor, and manage the monthly utilization of FSE’s.-Track and ensure timely submission of field service reports, and expense reports, from the FSE team.-Review the reports for each intervention, prepare and submit invoicing dossier on time to the invoicing department.-Follow up with the FSE team on regular basis for any pending field service reports.-Define the next actions for incomplete interventions with the required stakeholders (Tech Support, Manager, Sales…).-Follow-up with customers to schedule open service orders.-Collaborate daily with Service Sales Representatives (SSR) and other departments of Gutor.-Serve as back to back with the other AM coordinator(s).SECONDARY DUTIES-Sales support and coordination with Tech Support.-Manage and maintain Gutor compliance status for ISN, ComplyWorks, and other HSE compliances all the time.-Manage logistics and shipping parts form Local emergency stock to FSE and customer sites.-Manage logistics and transportation of tools as required at site. Show less

  • Installed Base Services Manager - Americas

    Jun 2022 - Jul 2023

  • Gutor - Field Service Coordinator AMERICAS

    Nov 2018 - Jul 2022
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  Gutor

  Aug 2023 - Sept 2024

  Installed Base Services Manager - Americas