Hanoc George Varghese

Experience

• 

  Carnation Auto India Pvt. Ltd.

  Dec 2012 - Jan 2013

  Intern

  ▪ Hands on experience on trouble shooting common automobile problems.

• 

  Oil and Natural Gas Corporation Ltd

  Jan 2014 - May 2014

  Bachelor Thesis

  Bachelor thesis: Pipeline Vibration Reduction in Reciprocating Compressors ▪ Identifying the source of mechanical vibrations in compressor piping system ▪ Resolving the vibration problem with data measurement

• 

  Mercedes-Benz AG

  Apr 2016 - Apr 2017

  ▪ Successfully off-shored product development to Mercedes R&D center in India▪ Creation of system data and emission data to meet governmental regulations▪ Single point of contact for all technical, product and process queries to the offshore team in India▪ Development and Testing of a framework for Captive offshoring of services▪ Conducting structured interviews with experienced Daimler employees Optimization of data management to create, store, and publish information for regular technical monitoring data.▪ Performing process analysis and identifying optimization potential ▪ Analyzing and quantifying order volume and actual volume▪ Independently preparing presentations suitable for management using complex subject matter

  • Master Thesis

    Oct 2016 - Apr 2017

  • Intern

    Apr 2016 - Sept 2016
• 

  Celestum Lighting Solutions

  May 2017 - Nov 2018

  Co-Founder

  ▪ Established the company as one of the premium lighting consultant in Trivandrum▪ Hands on approach with respect to setting up the office, CRM, supplier management, strategy, sales & marketing, finance etc.

• 

  Advanced Structures India

  Dec 2018 - Jul 2019

  ▪ Automotive Market Research: Emerging trends, major players, R&D outsourcing solutions etc▪ Establishing and maintaining relationship with CXOs, Managers, lead engineers etc.▪ Managing end to end process from refining customer requirement to project delivery▪ Support in developing marketing material (case studies, blogs, webinars, website contents etc.Key Achievements▪ Developed industry contacts in tyre industry and closed the first business from this vertical for ASI▪ Streamlined and developed technical services for Tyre manufactures and other new verticals such as Agricultural OEMs, Construction Equipment OEMs, Compressor manufactures etc. Show less

  • Assistant Manager Business Development

    Mar 2019 - Jul 2019

  • Business Development Engineer

    Dec 2018 - Mar 2019
• 

  Daimler India Commercial Vehicles

  Sept 2019 - Jan 2022

  Manager

  Oct 2020 - Jan 2022Customer Services (CS) Excellence & Digitalization ▪ Spearheaded and executed CS digital transformation initiatives, ensuring seamless delivery of projects.▪ Championed the evolution of PROSERV 2.0 (BharatBenz's flagship E-Commerce App) and orchestrated the integration of new product features.▪ Developed and implemented strategic CS initiatives aimed at enhancing customer retention and driving profitabilitySept 2019 - Sept 2020Customer Services (CS) Shared Services▪ Leading and managing 3+ digital products for FUSO brand▪ Multidisciplinary role of a PMO, Business Analyst, Product Manager and Development Lead▪ Pioneered the strategic pillar "Product Intrapreneurs" within the CS Digital Team, conceptualizing and leading initiatives to foster innovation and entrepreneurial spirit within the organization. Show less

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  日産自動車株式会社

  Feb 2022 - now

  ▪ Gathering and analyzing business requirements to create a comprehensive and prioritized product backlog▪ Developing product vision and roadmap in close collaboration with business stakeholders and leadership▪ Evaluate and prioritize features based on factors such as customer value, business impact, technical feasibility, and time-to-market considerations▪ Stay informed about industry trends, emerging technologies, and competitive landscape in the automotive customer experience and connected car space. Show less

  • Senior Product Analyst

    Apr 2024 - now

  • Product Analyst

    Feb 2022 - Mar 2024