Pavel Kharin

Experience

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  Euroset

  Jul 2016 - Dec 2016

  Help Desk Specialist, Service Desk Department

  - Reception, registration, processing and classification of complaints received from company employees- Registration of calls in the Service Desk system- Solving problems and consulting users on the functioning of hardware and software (including Windows 7/8, 1C, MS Office)

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  Atos IT Solutions and Services A/S

  Nov 2016 - Aug 2018

  - System administration of servers in company projects, support for customer infrastructures.Large customers: Atlas Copco Belgium, Roche Diabetes Care, AKFA, Octo Telematics.- Administration of servers based on Windows Server 2008/2012 R2/2016, using VMWare, as well as with virtualization products ESXi, NSX, VSAN- Development of instructions for the monitoring team and Service Desk, translation and adaptation of foreign documentation- Communication experience with teams from Poland, India, Italy, Spain, Belgium, the Netherlands. Show less

  • System Administrator, Wintel Department

    Feb 2017 - Aug 2018

  • Junior Consultant, Atos Training Center

    Nov 2016 - Feb 2017
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  «Газпром нефть»

  Aug 2018 - Sept 2019

  Leading Specialist of the Department of Security Monitoring Systems

  - Monitoring IS events in ArcSight ESM- Detection, registration and investigation of incidents in the R-Vision IRP system- Monitoring Cisco, S-Terra, SearchInform nodes in the SolarWinds system- Automation and optimization of event and incident processing (Python / Selenium)- Formation of reports and the provision of information at the request of the customerAt Gazprom Neft Digital Solutions (formerly known as ITSK) I became a part of Security Operations Center. Working as a Leading Specialist I optimized routine processes, which reduced the amount of work performed by 40% over one year. Show less

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  DINS

  Sept 2019 - Dec 2019

  Deployment Engineer, Deployment Team

  - Deliver and troubleshoot service updates to the stage and production platforms- Communicate and collaborate with other teams (Operations, QA, Development)- Continuously improve knowledge level of production system- Work closely with virtualization and storage, network and monitoring teams to create roll out plans or investigate issues met during deployment- Take part in automation design and improvements

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  Positive Technologies

  Feb 2020 - May 2022

  Quality Assurance Test Engineer, Product Testing Department

  - Planning, development and implementation of functional tests- Analysis of the causes of errors, planning their impact- Working closely with developers to correct defects properly- Analysis of functional and system requirements- Performing regression tests- Communication and interaction with other teams (UI, Development, Analytics, Product Management)- Tests actualization and process automationAt Positive Technologies (as a part of Product VM Team) I engaged in testing a brand new product MaxPatrol VM. I tested over 20 new features implemented into MaxPatrol VM, including significant changes such as new dashboards, widgets, asset and vulnerability management. Show less

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  Velvetech LLC

  May 2022 - now

  Quality Assurance Engineer

  - Testing current products and identifying deficiencies while suggesting the solutions- Identifying quality assurance process bottleneck and suggesting actions for improving testing of current products- Projecting, creating and managing the overall quality planning strategy with the team- Collaborate with the software development team to provide consistent project execution- Tracking all bugs and communicate issues to ensure their solution before the release- Direct interaction with customer, fulfillment of requests for new features- Performing QA and analysis functions on two various projectsAt Velvetech I am explicitly participated in testing software for reverse logistics company that specializes in recovering lost profits from returns and distressed inventory. I tested a vast amount of new features, such as vendor/retailer dashboards, tiles, unit requests. Show less