Liz Litwak

Experience

• 

  Zero Gravity Basketball

  Oct 2011 - May 2013

  Responsibilities:-Developed event operations tools such as a pre-tournament checklist, a scoring update template, and a post-tournament survey-Compiled a mass mailing list by researching teams in various areas of the U.S.-Organized supplies and concessions for each site -Developed and implemented schedules for half time games at High School Hoops Festival-Obtained sponsors for High School Hoops Festival-Created sponsorship packages and cover letter sent to prospective sponsors Show less

  • Senior Event Coordinator

    Sept 2012 - May 2013

  • Social Media Manager

    Oct 2011 - May 2013

  • Event Coordinator

    Oct 2011 - Sept 2012
• 

  J. McLaughlin

  Jul 2012 - Feb 2015

  Part-time Sales Associate

  -Maximize customer experience by providing a welcoming environment-Assist customers with finding products-Maintain organization of the merchandise floor and the stock room

• 

  Panera Bread

  May 2013 - now

  -Optimize Salesforce user experience, which includes translating business requirements of key stakeholders, prioritizing enhancements and collaborating with IT to design, test, and deploy updates.-Create an analytics suite that gives further insight into customer behavior thereby driving sales outreach-Direct the process design and implementation of the Panera Connects Virtual Events Codes and third party Group/School Ordering platform and continue to manage the team running each program.-Design rep compensation plan in accordance with department goals and budgets, including assigning goals of various roles and calculating commission rates. Show less -Analyzed territories of over 100 sales reps, realigned to maximize opportunity, and formed sales goals based on new configuration.-Created reports and dashboards to enable Sales Team outreach to specific customer segments based on analysis of customer experience.-Assisted with creating a new customer journey, determined how to implement in Salesforce, and evaluated to ensure accuracy to client behavior.-Transitioned over 250 users from Salesforce Classic to the Salesforce Lightning interface. Show less

  • Senior Manager Sales Operations, Catering

    Feb 2021 - now

  • Sales Operations Manager, Catering

    Feb 2017 - Feb 2021

  • Sales Operations Analyst, Catering

    Dec 2014 - Feb 2017

  • Catering Support Coordinator

    May 2013 - Dec 2014