Nuno Silva

Experience

• 

  Microeme, Lda.

  Jan 1990 - Jan 1991

  Pre and Post Sales Manager
• 

  Soensino, Lda.

  Jan 1991 - Jan 1993

  IT Business Manager
• 

  CVN - Actividades Hoteleiras, Lda.

  Jan 1993 - Jan 1998

  Co-Owner
• 

  Liscefi

  Jan 1998 - Jan 2007

  Sales Department Manager
• 

  Bettersoft

  Jan 2007 - Jan 2008

  Sales Consultant
• 

  ESTEC - Estudos e Tecnologias da Informação

  Mar 2008 - Sept 2010

  Sales Consultant

  Pro-actively developing the business unit dedicated to outsourcing and IT solutions for a small technology company; implementing and developing ERP solutions (SAP), providing IT outsourcing services and all infrastructure to support these features.- Managing the entire sales cycle- Developing relationships with manufacturers- Acting as mentor of the development of technical services

• 

  HighValue - Soluções Informáticas

  Sept 2010 - Mar 2011

  Business Manager

  Business development role within a company developing and implementing ERP solutions. Establishing a new business unit to provide full IT solutions, including hardware, software and implementation services and maintenance.- Managing existing accounts and prospecting for new business opportunities

• 

  Tecnidata

  Mar 2011 - Jan 2012

  Pre Sales Consultant

  Providing pre sales consulting and support to Sales Account Managers for one of the largest IT companies in Portugal. Analysing requests for proposals, attending meetings and presentations; preparing proposal technical specifications.- Delivering projects to host critical business solutions such including ERP, CRM, mobile applications and disaster recovery platforms- Design and preparing proposals of:Server and Desktop VirtualisationDatacenter Hosting & Managed HostingPaaS (Platform as a Service)Cloud Solutions based in Microsoft Office 365- Carrying out continuous training to ensure the company updated and achieved required levels of certification from leading manufacturers Show less

• 

  Dixons Retail

  Nov 2012 - Jun 2014

  Sales Advisor / Imaging Specialist

  Demonstrating outstanding sales abilities combined with technical expertise within a fast paced retail setting. Successfully delivering both personal and team sales targets, with challenging KPIs.- Closing sales through the use of a consultative approach, carefully identifying customer needs and providing impartial advice on the range of appropriate products available- Maintaining exemplary level of customer service- Developing and demonstrating wide knowledge of the product range

• 

  Twin Technology Ltd

  Jul 2014 - May 2015

  New Business Sales Account Executive
• 

  Think S3

  Jun 2015 - Nov 2015

  Business Development Executive

  New business development activities, including prospecting, generating leads, updating all the data relevant to the business (Microsoft Dynamics CRM), Promoting Cloud Solutions in main IT Exhibitions (IP Expo, World Cloud Forum and others)

• 

  Dixons Carphone

  Dec 2015 - Mar 2018

  Customer Consultant - Samsung Experience Store

  Ensuring best customer experience demonstrating the products and their ecosystem. Successfully delivering personal and team sales targets, with challenging KPIsInterim Assistant Manager – acting as an Assistant Manager (6 months). Main duties: manage shop floor, daily open/close activities, report KPIs.

• 

  Ingram Micro Cloud

  Mar 2018 - now

  • Design and deliver advanced Customer/Internal training• Supervision of the Onboarding Process for new Partners• Evaluation of Customer needs to help Platform improvement• Act as a Partner advocate to increase Trust and Transparency • Promote adoption of different integrations and add-on to increase Partner Success• Work close with the Support Team to evaluate the ongoing issues and improve the Partner experience (applying quick fixes or Platform improvements)• Proactive monitoring of the platform to avoid downtime or performance degradation• Assist partners with the integration projects facilitating the communication with different Teams Show less Pre-Sales Specialist• Assist Partners with the design and quote of complex projects – Migrations (On Premises-Cloud / Cloud-Cloud)• Analyse and optimise Cloud Consumption to biggest accounts• Help Partners to move their IaaS Solutions to PaaS Solutions• Work with the Solution Architects and Delivering Team on ongoing projectsPlatform Manager• Internal Sales Team training – best practices, delivering demos, new starters enablement and continuous communication on upgrade and improvements• New Partners Demos – Management, reporting, best practices and integrations• Partner Onboarding – Work with the Internal Sales Team and Partners to deliver a seamless Onboarding Journey – Migration for different Distributors or Migration from Direct Vendor Relationship• Work with Partners with Integration and Automation needs – Consultative approach to deliver the best solution to our Partner using available solutions (advanced solutions, API, Third Party solutions) Show less • Preparing and delivering pitches to potential new Partners to IaaS Business Unit• Introduce and train our Partners to IaaS Business - Quoting, Management and Deployment• Researching existing industry trends to help Partners do develop their IaaS Business• Preparing presentations and materials for Company Events, Partner Training Sessions and smaller enablement sessions for Technical Decision Makers • Researching existing industry trends to help Partners do develop their IaaS Business (Microsoft Azure)• Preparing presentations and materials for Company Events, Partner Training Sessions and smaller enablement sessions for Technical Decision Makers Show less

  • IaaS Migration & Platform Manager

    Jan 2023 - now

  • Platform Success Manager

    May 2021 - Feb 2023

  • Pre-Sales Specialist - Microsoft Azure / Platform Manager (IM Cloud MarketPlace)

    Feb 2019 - May 2021

  • Business Development Executive - Microsoft Azure

    Mar 2018 - Feb 2019