Experience

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  Hotel arts barcelona

  Dec 2021 - Oct 2022

  Food and beverage intern

  Completed a rigorous training program as an F&B trainee in a prestigious two-Michelin-starred restaurant - ENOTECA by Paco Perez. Gained hands-on experience in high-end culinary service,developing a keen understanding of fine dining standards. Demonstrated adaptability,attention to detail, and a commitment to delivering exceptional guest experiences.

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  Zwin by shoco

  Dec 2022 - Jan 2024

  Restaurant supervisor

  Led and supervised a team of 30 individuals as a restaurant supervisor, demonstratingstrong leadership, communication, and organizational skills to ensure smooth dailyoperations. Successfully implemented efficient workflows, trained staff, and maintaineda positive work environment, contributing to enhanced team performance andcustomer satisfaction.

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  Gansevoort hotel group

  Feb 2024 - Aug 2024

  Food and beverage floor manager

  Delivered 5-star service excellence, driving guest satisfaction and loyalty.Optimized financial performance through efficient team leadership and operational oversight.Achieved a 95% guest satisfaction rate by resolving inquiries and complaints professionally.Strengthened team productivity through strategic communication and training initiatives.

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  With zz day spa

  Dec 2024 - now

  Digital marketing intern

  Design and execute high-impact email and SMS marketing campaigns, leveraging audience segmentation and performance analysis to optimize engagement and conversions.Create visually compelling content using Canva, Photoshop, and other design tools for social media, email, and advertising platforms, driving brand consistency and audience growth.Analyze website and campaign performance using tools like Google Analytics, providing actionable insights to improve SEO, SEM, and overall marketing effectiveness.Manage and update website content, ensuring alignment with brand objectives and marketing strategies while implementing SEO best practices.Collaborate on paid advertising campaigns across Google Ads and social platforms, optimizing performance through A/B testing and market analysis.Research and identify market trends, competitors, and audience behaviors to inform strategy and foster innovative campaign development. Show less