Lee Ellis

Lee Ellis

IT Consultant

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location of Lee EllisBrentwood, England, United Kingdom

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  • Timeline

  • About me

    Operations Director & Turnaround Consultant - Estate Agency, Lettings, and Property Management

  • Education

    • University of Greenwich - Medway School of Engineering

      -
      BEng Hons Computer Systems & Software Engineering 2:1
  • Experience

    • Self-employed

      Jun 2010 - Jun 2012
      IT Consultant
    • Harrisons Property London

      Jun 2013 - Apr 2021

      Operational responsibility for the day to day business operations and management for a London based, multi-award winning real estate specialist for Sales, Lettings, Property Management and Investment company. Leading, recruiting, managing and training the property management department. Responsible for building and sustaining client relationships. Achieved 95% retention rate, ensuring excellent customer service delivery. Successfully introduced and implemented a Jupix property software through the business. Responsibilities included: * Implemented a strategy to improve client relations focusing on client retention rates* Managing a team and ensuring excellent client service* Sourcing reliable contractors to service the client database* Implemented effective staff training schedules to ensure everyone is working to the same standards

      • Operations Director

        Jun 2013 - Apr 2021
      • Director Of Property Management

        Jun 2015 - Jun 2017
      • Head of Property Management

        Jun 2013 - Jun 2015
    • Luxury House London

      Jul 2022 - now
      Managing Director
  • Licenses & Certifications

    • City & Guilds Information Technology 7261

      City & Guilds
      Sept 1999
    • Microsoft Certified Solutions Associate (MCSA)

      Microsoft
      Mar 2007
    • Microsoft Certified Systems Engineer: Security (MCSE)

      Microsoft
      Aug 2008
    • Law of Agency & Management of HMOs

      Training For Professionals
      Nov 2017
    • Cisco Certified Network Associate Security (CCNA)

      Cisco
      Aug 2007
    • Residential Letting & Property Management

      NFOPP Awarding Body
      Mar 2013
    • Legal Update 2018 incl GDPR, MEES & Tenant Fee Ban

      Training For Professionals
      Feb 2018
    • Legal Update 2019

      Training For Professionals
      Mar 2019