Lee Ellis

Experience

• 

  Self-employed

  Jun 2010 - Jun 2012

  IT Consultant
• 

  Harrisons Property London

  Jun 2013 - Apr 2021

  Operational responsibility for the day to day business operations and management for a London based, multi-award winning real estate specialist for Sales, Lettings, Property Management and Investment company. Leading, recruiting, managing and training the property management department. Responsible for building and sustaining client relationships. Achieved 95% retention rate, ensuring excellent customer service delivery. Successfully introduced and implemented a Jupix property software through the business. Responsibilities included: * Implemented a strategy to improve client relations focusing on client retention rates* Managing a team and ensuring excellent client service* Sourcing reliable contractors to service the client database* Implemented effective staff training schedules to ensure everyone is working to the same standards

  • Operations Director

    Jun 2013 - Apr 2021

  • Director Of Property Management

    Jun 2015 - Jun 2017

  • Head of Property Management

    Jun 2013 - Jun 2015
• 

  Luxury House London

  Jul 2022 - now

  Managing Director