Andrew Tonkin

Experience

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  Florida Institute of Technology

  Aug 1995 - May 1999

  Lab assistant, campus computer center

  ● Supervised and maintained a network of over of over 40 IBM and Mac computers. Provided technical support for users on a wide range of software.

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  IBM Systems and Technology Group

  Jun 1999 - Mar 2014

  Technology Manager, ISV Enablement

  ● Provided worldwide technical leadership for key ISV's, enabling them on STG platforms to support global solution sales. ● Drove availability and currency of ISV software applications on IBM platforms and adoption of IBM technologies into ISV products to increase IBM platform differentiation in the market. ● Supported strategic customer proposals and RFP's by delivering leadership performance proof points, sizing guides, and collateral for my ISV's● Completed ISV benchmarks/performance tests that allow the sizing of STG products with ISV application solutions. ● Co-authored collateral which were used by IBM / ISV sales teams and end customers: benchmark whitepapers, solution briefs, reference architectures, etc.● Influenced development so that IBM products took ISV requirements into account. ● Directly contributed to resolution of STG ISV customer sales issues.● Presented IBM STG to my ISV's and customers at workshops/industry events.● Managed equipment, capital, and depreciation for the department. Built & executed a detailed equipment plan for my Telco ISVs, managing systems in several countries. Show less

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  MATRIXX Software

  Apr 2014 - now

  Technology Manager, Engineering

  MATRIXX Software is a Silicon Valley based provider of real-time business management and charging (BSS) solutions that enable telecom service providers to profit and innovate as they transition to Digital.