Priti Nirbhawane

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Navi Mumbai, Maharashtra, India

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Timeline
About me
Certified IT Business Analyst in BFSI Domain
Education
- Mumbai University Mumbai
  2008 - 2011
  Bachelor of management studies Business Administration and Management, General First class
  Activities and Societies: Team management NISM Certified IRDA Certified Aadhar Supervisor
- Mumbai University Mumbai
  2006 - 2008
  12 Business/Commerce, General First class
- NIIT Institute
  2013 - 2013
  Post graduation diploma in banking Banking and Financial Support Services First Class
  Activities and Societies: Branch Banking Insurance details finance Knowledge
- Mumbai University Mumbai
  2005 - 2006
  10th First class
Experience
- ICICI Bank
  Jan 2014 - Dec 2016
  Manage and exceed all sales and service functions and goals. Handling customer issues. Oversee daily sales and service operations.Project management.Training officers. Handling customer issues.Prospect new clients through community involvement & telemarketing.Customer retention.Handling customer’s escalation on phone & E-mails.
  - Personal Banker
    Apr 2015 - Dec 2016
  - Value Banker
    Jan 2014 - Mar 2015
- HDFC Bank
  Jan 2017 - May 2018
  Personal Banker
  Successfully handle overall transaction of the Branch-Operation, transfer credit, customer service and clearing.Outward remittance Authorization that includes Fund transfers with in bank, Mutual fund instructions, DD & NEFT/RTGS.
- RBL Bank
  Apr 2021 - now
  Responsible for requirements gathering gap analysing making Frd & Brd documents and Use cases Business analyst
  - Deputy Manager
    Feb 2023 - now
  - Assistant Manager
    May 2018 - now
  - Deputy Manager
    Apr 2021 - Feb 2023
- HTC Global Services
  Apr 2024 - now
  Business Analyst
Licenses & Certifications
- Intro to Service Management with ITIL® 4
  LinkedIn
  Jul 2024
  View certificate