RAVINDRANATH G

Experience

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  Oneresol International

  Jul 2018 - Jun 2021

  Senior Process Associate

  As a Sr. Process Associate, I have been responsible for providing exceptional customer service to US customers through inbound calls. My duties include:1. Educating customers on the available plans and services based on their Zip Codes and specific needs.2. Persuading customers to upgrade to premium plans and services by showcasing the benefits and features.3. Activating customer devices and ensuring their smooth functioning4. Consistently meeting or exceeding daily and weekly sales targets5. Leading and supervising a team of Jr. Process Associates to achieve departmental goals. By utilizing my excellent communication and sales skills, I have successfully contributed to the growth and profitability of the company. I take pride in delivering high-quality services and building long-term relationships with customers. In summary, my experience as a Sr. Process Associate has provided me with the ability to provide excellent customer service, meet sales targets, and lead a team to success. Show less

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  Equinox Consulting Pvt Ltd

  Aug 2021 - Feb 2024

  Contracts Team

  As a Contracts Executive my job responsibilities are:1. Drafting Master Service Agreements (MSAs) and negotiating contract clauses with vendors to ensure alignment with company policies and legal requirements.2. Collecting and managing paperwork from vendors, including Certificates of Insurance (COI) and I-9 forms, in compliance with company guidelines and applicable regulations3. Submitting COI and I-9 status and documents to the company's audit team to ensure compliance with company and legal requirements.4. Issuing vendor letters for H1B extensions to facilitate the immigration process for vendors.5. Submitting placement reports to the company's President and Vice President to provide visibility into contract status and performance.6. Saving and uploading all relevant contract documentation to the company's server and portal to ensure easy accessibility and organization of information. Through these responsibilities, I demonstrated my ability to work collaboratively with vendors, audit teams, and immigration agencies while ensuring compliance with company policies and legal requirements. My strong attention to detail and organizational skills were critical to my success in managing multiple tasks and deadlines simultaneously. Show less

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  Avance Consulting

  Feb 2024 - now

  Relationship Manager

  As a Sr. Contracts Executive, I oversee the end-to-end management of contracts, from initiation to termination, ensuring efficiency and compliance at every stage. I facilitate the sharing of direct hire agreements with clients, execute contracts meticulously, and manage terminations and voids with precision. Additionally, I handle separation emails to consultants, initiate background verification processes, and conduct audits to uphold quality standards. Managing vendor correspondence, consultant paperwork, and E-verify reporting are also within my purview. Moreover, I engage in relationship manager calls to support our W2 consultants, ensuring their needs are met effectively. I am responsible for generating reports, following up on contract extensions, and managing the visa process. Furthermore, I oversee the procurement and maintenance of client Certificates of Insurance (COI), demonstrating a comprehensive approach to contract management and client satisfaction. Show less