
Roger De Vries
Marketing Trainingship

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About me
Delivery Manager at SLTN
Education

Akademia Finansów, Warszawa
2008 - 2008BBA Financial, Economics, Culture, LanguagesStudy Exchange Program

Saxion University of Applied Sciences
2005 - 2009BBA International Business and Management (IBMS)Graduated; Bachelor of Business Administration
Experience

Isuzu Indonesia
Sept 2007 - Feb 2008Marketing TrainingshipAt this company I completed a traineeship. Here is where I first experienced work life at a corporate company.

Jonker en Schut B.V.
Sept 2008 - Mar 2009Market Research (internship thesis)At this company I completed an internship for my thesis. For my thesis I analysed the market and competition and defined strategies for expanding the business. My thesis has been awarded an 8 and after a successful thesis defense I graduated for my bachelors degree.

Racktime
Mar 2009 - Feb 2011Jr. AccountmanagerDuring and after my studies I worked part-time as a representative for brands as HP and Samsung amongst other brands, selling laptops and printers. At this job I developed sales skills. I have always been ranked a top 3 salesman at this company.

THR Apeldoorn
Mar 2011 - May 2012LogisticsBeing graduated during the great recession, it wasn't easy finding a job. After graduation I worked as a logistics worker to pay the bills while in search for a more fitting job that matches my educational level.

Viacom
Jun 2012 - May 2016At channel operations I have been responsible for creating broadcast program schedules. Produced on-screen GFX and launched multiple new broadcast channels such as the Paramount Channel. As a commercial planner I have been responsible for the commercial airtime inventory and clients advertising budget. By strategic planning of commercials I ensured clients' exposure targets were met.
Channel operations specialist Comedy Central
Jan 2014 - May 2016Commercial Planner
Jun 2012 - Jan 2014

NEP The Netherlands
Jun 2016 - Dec 2023The DMS department qualifies, conforms and delivers movies and series to streaming (VOD) platforms among which: Netflix, Apple TV+, Disney+ and Amazon Prime.In this role I was responsible for managing the day to day business of the Digital Media Services (DMS) department which consists out of 2 branches, which are; the front office, and the operations department. I am the manager of 7 direct reports who work at the front office (7fte: 5 coordinators and 2 operations team leads), and 20 indirect reports from the operations dept. (20fte: operators). Additionally I manage client accounts and partnerships, conduct sales and lead projects.Key responsibilities:• Manage client-, and operations support dept. (7fte)• Manage day-to-day operations dept. (20fte)• Steer department based on profit and loss account• Client management;• Project management;• Financial settlement;• Workflow optimisation.Accomplishments:• Led and won multiple RFP’s/tenders which resulted in growth of work and revenue;• Established 3rd party partnerships to create an improved value proposition for the DMS product portfolio which has resulted to increased sales and new business;• Managed large projects; among which the distribution of 80.000 digital assets within 6 months for the launch of Disney+ ;• Responsible for the compliance to the MPAA TPN auditory security regulations enabling qualification to perform work for the MPAA studio's; Show less The DMS department of NEP provides digital media services for content distribution to streaming platforms such as Amazon Prime, Disney+ and Netflix and also linear TV-platforms. Digital media services includes: Quality control, transcoding, and delivery in accordance to platform specifications.In this role I have been responsible for the coordination of movie and series deliveries, client service, planning, creating and optimising workflows, administrative system implementation, financial administration and settlement. Show less
Team lead Digital Media Services
Jun 2020 - Dec 2023Senior Coordinator Digital Media Services
Jun 2018 - May 2020Coordinator Digital Media Services
Jun 2016 - May 2018

SLTN
Jan 2024 - nowDelivery ManagerAls Delivery Manager ben ik verantwoordelijk voor de day to day operationele gang van zaken voor klanten in de healthcare branche. Hiervoor realiseer ik een correcte uitvoering van contractuele operationele service levels (SLA), d.m.v. een optimale planning en inzet van resources. Beheer en coördineer ik de change kalender en ben ik operationeel single point of contact voor de klant en interne service managers. Ook lever ik de benodigde operationele rapportages aan en input t.b.v. het service level report. Show less
Licenses & Certifications

Mary Gober: Strategy, Psychology, and Language of Service
Mary Gober International Ltd
ITIL® Foundation
PeopleCertJan 2025
Languages
- duDutch
- enEnglish
- inIndonesian
- geGerman
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