Jeff Anderson

Experience

• 

  United States Air Force

  Jan 1996 - Apr 2016

  Performed long-range scheduling of 225 personnel, 29 F-16C aircraft valued at $928 million, $150 million in equipment, and two facilities using Air Force Resource Management Systems to meet combat unit training and deployment requirements. Directed maintenance and supply priorities to support training and qualification requirements of 31 fighter pilots. Managed and directed 24 hour flightline operations in 16 hardened aircraft shelters while under frequent mortar and rocket attacks at Balad Air Base, Iraq. Provided combat-ready aircraft for alert scrambles and close-air support for ground forces in hostile contact. Directed personnel and reported unit’s mission-ready status during and after attacks. Show less Coordinated team travel, managed aircraft inspection and maintenance supporting 96 demonstrations at 32 show sites annually. Authored and enforced team behavior, operating, and safety standards while aircraft flew extreme maneuvers in close proximity to large crowds. Managed several projects simultaneously from the road.Spoke to large public audiences weekly. Narrated air shows in front of hundreds of thousands of people. Gave keynote speeches to volunteers and civic leaders. Interviewed on television, radio, and newspaper. Created and published video and print media to promote upcoming performances and support Air Force recruiting programs. Scheduled and spoke at Veteran’s Affairs Hospitals, Boys and Girls Clubs, and public schools. Show less Supervised team of 65 cross-functional personnel performing scheduled inspections of 74 F-16 aircraft. Managed on-the-job training programs for apprentices, journeymen, and craftsmen to continually manage turnover and career progression. Deployed to Saudi Arabia in support of Operation Southern Watch. Selected for advance en-route support team staged in Seville, Spain. Traveled to Lajes, Portugal and repaired a stranded F-16 with engine oil consumption issues. Led eight-man deployment to Misawa Air Base, Japan. Ensured on-time completion of all scheduled maintenance and inspections. Show less

  • Squadron Superintendent

    Feb 2012 - Apr 2016

  • Sortie Production Superintendent

    Dec 2009 - Feb 2012

  • F-16 "Viper West" Demonstration Team Superintendent

    Jan 2008 - Nov 2009

  • Aircraft Maintenance Expediter

    Sept 2006 - Jan 2008

  • Quality Assurance Inspector

    Sept 2005 - Sept 2006

  • F-16 Phase Inspection Dock Chief

    Sept 2003 - Sept 2005

  • F-16 Aircraft Phase Inspector

    Apr 2002 - Sept 2003

  • F-16 Dedicated Crew Chief

    Jan 1996 - Apr 2002
• 

  Pacific Floorcare

  Sept 2016 - Jul 2019

  Integrate service efforts with sales, marketing, and product development teams to ensure a successful relationship for all stakeholders. Manage customer and technical service departments. Provide quality analytics and performance feedback to product development team. Train field service technicians on unique product features and best practices. Product support leader, train field service technicians, author technical publications, collect and analyze quality and warranty data, key continuous product improvement member.

  • Customer Experience Manager

    Jan 2019 - Jul 2019

  • Engineering Services

    Sept 2016 - Dec 2018
• 

  Bennett Pump Company

  Sept 2019 - now

  Oversee manufacturing Quality Control and post-sale Field Operations, Training, and Service activities for hydrogen, petroleum, CNG, and LNG fuel dispensing equipment and outdoor EMV payment terminals. Focused leader in administration, operations, logistics, maintenance, and service with experience in sales, marketing, and product development. Confident speaker able to unify teams toward a common purpose.

  • North Central Regional Sales Manager

    May 2024 - now

  • Director of Quality and Client Services

    Aug 2021 - May 2024

  • Customer Support Manager and Field Service Certification Instructor

    Sept 2019 - Aug 2021