Sigrid Vultur

Experience

• 

  Mexxem (Puma, Stone Creek, Outlet stores)

  Jun 2007 - May 2010

  Offering support to management team Duties and activities:- Involved in most aspects of opening/closing a retail store including: preparing the necessary paperwork ( Meeting Decisions, Power of Attorney, Lease Contracts, Insurances, etc.), keep in touch with the lessors, the lawyer and the insurance agent; - Verify the economical and judicial terms of lease contracts;- Keep a good relationship with vendors, make offer requests and orders for Building, Maintenance & Development Department.

  • Management Assistant

    Jul 2009 - May 2010

  • Building, Maintenance & Development Assistant

    Jun 2007 - Jul 2009
• 

  ELMAFARM SRL (Lol et Lola Hotel**** - ex Hotel Capitol***)

  May 2010 - Mar 2011

  Receptionist
• 

  BON TON HOTELS SRL (Lol et Lola Hotel***, Hotel Capitolina City Chic***, ApartHotel Gutinului***)

  Mar 2011 - Dec 2024

  - Developing and maintaining business relations with all our customers. - Seeking out and targeting new customers and sales opportunities, developing strategies and initiating action plans to approach and secure new business for the company, as well as secure the existing business. Taking the necessary measures to ensure a long-term relationship with customers. The goal is to create lasting impressions on customers who eventually become loyal to the brand and recommend the services to other potential clients, thus increasing profitability and reducing the need to focus so heavily on searching new business for revenue growth. Customer satisfaction is constantly measured through feedback in order to be improved.- Guiding the team to solve issues that are reported by customers. Continuously analyzing the services offered and the evolving customer needs in order to find solutions to problems to ensure maximum client satisfaction and means to prevent potential complaints.- Negotiating and closing collaboration contracts;- Managing all OTAs - strategy and implementation. Show less

  • Sales & Customer Relationship Manager

    Jul 2011 - Dec 2024

  • Front Desk Manager

    Mar 2011 - Jul 2011
• 

  Traust

  Sept 2024 - now

  Sales Marketing Manager