Experience

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  Alex italian restaurant

  Jan 2011 - Jan 2015

  Business owner/gm

  Hire, train, motivate, supervise, evaluate, schedule and terminate employees.Draft the company training manual for new employees.Oversewed inventory control, ordering, food sanitation and quality control of food products.Developed "marketing program": conducting market research, identifying the target market, analyzing the competition, promoting and setting the pricing strategy.Created classes, seminars, wine and wine-service training for the staff. Manage cellar inventories of 8,000 with over 900 selections.Responsible for all aspects of event management, including contract ne- gotiations, proposals planning, logistics execution, events policies and on- site management. Show less

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  Peju winery

  Jul 2015 - Jul 2016

  Experience specialist

  Responsible for conducting Food & Wine Events and ensuring the guest have the best possible experience.Responsible of the direction and logistic for setting up and breaking down eventsResponsible in the training of the Service staff. Teaching them proper service techniques and etiquette. Ensure that each event runs smoothly, monitor cost versus budget and revenue achievementOwn the Roi and food cost for each event to track the financial success of each event.Focus on delivery the highest standards of hospitality. Show less

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  Tudal winery

  Jul 2016 - Jun 2017

  Tasting room manager & event specialist
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  Refuge wines

  Jul 2017 - now

  Compliance manager
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  Refuge wines inc

  Jul 2017 - now

  Operations manager

  Oversee winery operations including intake, blending, bottling, dispatch and maintain quality of bulk inventory Manage day-to-day functions in coordination with cellar staff Maintain records for all internal and external wine movementsCreate weekly work list and oversee daily operations to meet production requirements & schedulesMeet daily with cellar master and consulting winemaker to assure operations goals are metContinually improve internal processes and procedures to boost efficiency and reduce costsAdhere to compliance requirements while facilitating streamlined logistical operationsWork orders and inventory control for the facilityRepresent Refuge Wines to support sales and public relationsOptimize team operations with my skills in problem solving, decision making, and communication. Show less