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Martin Ham

Martin Ham

Customer Service Manager and translator

Followers of Martin Ham183 followers
location of Martin HamCanada

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  • Timeline

  • About me

    Strata & commercial high-rise services professional

  • Education

    • IUP Management Saint Etienne

      2005 - 2006
      Bachelor's degree Project Management

    • HTWK Leipzig

      2004 - 2005
      Diploma Economics and Financial Management

    • Iut Saint Etienne

      2002 - 2004
      Higher National Diploma Management and Accountancy

  • Experience

    • AskingCanadians

      Jul 2013 - Sept 2015
      Customer Service Manager and translator

      - Respond to French and English customer service inquiries from online panelistsin a timely and pleasant manner.- Translate, edit and proofread material from English to French and occasionallyfrom French to English for the Canadian market, ensuring quality and accuracy oftranslations.- Conduct thorough reviews of all aspects of online research surveys, includingcopy and logic quality checks.- Report panelist feedback and quality-related issues in order to assist in thedevelopment of ongoing process improvement.- Represent the interest of the panelists in all team discussions Show less

    • AskingCanadians

      Dec 2015 - Dec 2016
      Freelance translator

      - Translate, edit and proofread material from English to French and occasionallyfrom French to English for the Canadian market, ensuring quality and accuracy oftranslations.

    • Basecamp Climbing

      Feb 2016 - Nov 2016
      Climbing instructor

      - Thoroughly assess climbers' skills to make sure they can safely climb at the gym- Supervize the gym in order to make it a safe and enjoyable experience for all climbers- Teach new climbers the skills of rope work and safe climbing

    • MISTRAS Services - Canada Est

      Oct 2016 - Apr 2018
      Rope Access Technician

      _ Window washing (Lasalle, Quebec)_ Building inspection (Hull & Montreal, Quebec)_ Bridge cleaning (Trois Rivières, Quebec)_ Windturbine spoiler removal project (Amqui, Quebec)_ Windturbine cleaning (Grand Bend & Melancthon, Ontario)

    • Endless rope access

      Apr 2018 - Jun 2019
      Rope Access Technician

      Painting, caulking, flashing & concrete repair on various construction sites around the city

    • Sea to sky window cleaning

      Jun 2019 - Oct 2019
      Rope Access Technician

    • Black Tie Construction Services

      Jan 2020 - Mar 2021
      Rope Access Technician

    • Sea to Sky Window Cleaning

      Mar 2021 - Oct 2021
      Rope Access Technician

    • Out of Reach Services Inc.

      Jun 2021 - now
      Chief Executive Officer

  • Licenses & Certifications

    • IRATA level 1

      IRATA International
      Sept 2016

    • Level 3

      IRATA International
      May 2021

    • IRATA level 2

      IRATA International
      Dec 2018

  • Volunteer Experience

    • Ambassador/public awareness

      Issued by Greenpeace Lyon
      Greenpeace LyonAssociated with Martin Ham

    • President

      Issued by Toronto Slackline on Jan 2015
      Toronto SlacklineAssociated with Martin Ham